club sofitel attendant

3 hours ago

Melbourne, Victoria, Australia Sofitel Full time

Company Description

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city's thriving arts and entertainment scene.

PROPERTY DETAILS

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
  • 363 rooms with breathtaking views over Melbourne
  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Job Description

An exciting opportunity exists for a guest obsessed hospitality professional to join the Club Sofitel team. As a Club Sofitel Attendant you are responsible for providing a sense of welcome and luxury service for all Club Sofitel guests by being the key contact to assist them during their stay. Your manner will be polished and professional and you will be responsible for providing both food and beverage and front office services to Club Sofitel guests.

To be successful in this sought after position, you will have excellent attention to detail, effective communication skills, proven experience within a quality establishment, and above all else, pride yourself on your ability to exceed the guest expectations.

YOUR KEY RESPONSIBILITIES WILL BE:

  • Maintaining a thorough knowledge of all hotel facilities and promotions
  • Attending to guest's requests quickly and efficiently, constantly striving to provide total customer satisfaction
  • Preparing and serving food & beverages
  • Monitoring the Responsible Service of Alcohol and ensuring compliance with Victorian legislation
  • Maintaining food & beverage stock and inventory control based on current and future occupancy
  • Completing check in and check out procedures and adhering to hotel standards
  • Updating guest profiles, maintaining guest accounts and relevant information during their visit, ensuring charges are posted to the correct account
  • Communicating with a diverse range of people in a professional manner

Qualifications

  • Previous experience in a similar role
  • Current Victorian RSA

Additional Information

Benefits and Perks:

Sofitel Melbourne On Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

  • Build a career with the largest hotel group in the Pacific
  • Central accessible location in Melbourne's CBD
  • Laundered uniforms
  • Complimentary hotel stay package for your work anniversary
  • Worldwide employee and family and friends benefits at Accor Hotels

  • Sofitel Club Supervisor

    8 hours ago

    Melbourne, Victoria, Australia Sofitel Melbourne on Collins Full time

    Company DescriptionSofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel...

  • Guest Service Agent

    3 hours ago

    Melbourne, Victoria, Australia Sofitel Full time

    Company DescriptionSofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel...

  • Front Office Welcomer

    10 hours ago

    Melbourne, Victoria, Australia Sofitel Full time

    Company DescriptionSofitel Melbourne On Collins is one of Melbourne's premier luxury hotels. Located in the Paris end of Collins street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation – trams and trains are just...

  • Guest Service Agent

    9 hours ago

    Melbourne, Victoria, Australia Sofitel Melbourne on Collins Full time

    Company DescriptionSofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel...

  • Section Waiter

    2 weeks ago

    Melbourne, Victoria, Australia Sofitel Melbourne on Collins Full time $60,000 - $80,000 per year

    Company DescriptionSofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel...

  • Front Office Welcomer

    1 week ago

    Melbourne, Victoria, Australia Sofitel Melbourne on Collins Full time $40,000 - $60,000 per year

    Company DescriptionSofitel Melbourne On Collins is one of Melbourne's premier luxury hotels. Located in the Paris end of Collins street, the hotel is accessible to all of the major activities of Melbourne.  Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation – trams and trains are just...

  • Room Attendant

    4 days ago

    Melbourne, Victoria, Australia RACV Full time $40,000 - $60,000 per year

    RACV City Club  Employment type Part-TimePenalties & Employee Benefits | Get paid weeklyGreat things start hereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.The prestigious RACV City Club has been awarded Club of the...

  • Bar Attendant

    6 days ago

    Melbourne, Victoria, Australia RACV Full time $45,000 - $60,000 per year

    Experienced Bar Attendants | Casual position, Wednesday, Thursday & Fridays are a must Work across our venues Bourke Street Green, Sojourn & Wine BarExclusive Employee Benefits + FREE Gym access at Eagle House Great Things Start Here Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and...

  • Experienced Bar Attendant

    6 days ago

    Melbourne, Victoria, Australia RACV Full time $40,000 - $60,000 per year

    Experienced Bar Attendants | Casual position, Wednesday, Thursday & Fridays are a mustWork across our venues Bourke Street Green, Sojourn & Wine BarExclusive Employee Benefits + FREE Gym access at Eagle HouseGreat Things Start HereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services,...

  • Conference & Events Manager (Sales & Operations)

    1 week ago

    Melbourne, Victoria, Australia Work Club Australia Pty Ltd (Work Club) Full time $80,000 - $120,000 per year

    We are seeking an experienced and driven Conference and Events Manager (Sales & Operations) to join our dynamic team.This role presents an exciting opportunity to blend your expertise in event management with a strategic focus on business development, driving growth across a diverse range of conferences and events, from intimate gatherings to large-scale...