
NDIS - Coordinator Of Supports Charlestown, NSW
4 days ago
We are currently seeking applications for the role of Coordinator of Supports in the NDIS department on a part time basis (3 days per week).
This role is benchmarked at a Casework Manager Level.
Applications are open till COB Tuesday, 9th September 2025.
Position Objective
Support Coordination is a service provided by Allambi Care designed to help individuals effectively utilize their NDIS support budgets to achieve personal goals. This involves working creatively and resourcefully with participants to navigate and leverage various available resources. The primary aim is to enhance the participant's ability to independently manage their supports over time.
Main Duties And Responsibilities
Support Coordinators at Allambi Care play a multifaceted role in assisting participants with their support plans. Their responsibilities include:
Assessing Options
- Evaluate mainstream, community, informal, and provider options available to the participant.
Choosing And Negotiating Services
- Assist participants in selecting preferred options or providers.
- Negotiate the services to be provided and their costs.
- Develop service agreements and create service bookings with the chosen providers.
- Negotiate services and prices for any quotable supports.
Arranging Assessments
- Organise necessary assessments to determine the type and extent of funding required (e.g., for complex home modifications, FCA's).
Budget Management
- Work closely with the participant and their support network to develop budget allocation for each type of support.
- Inform the relevant plan manager about the breakdown of funds.
- Collaborate with plan managers to establish appropriate claim categories and allocate funds correctly.
- Negotiate with the NDIA when relevant to amend budget discrepancies.
Linking To Services
- Connect participants with mainstream or community services such as housing, education, transport, and health.
- Provide optionality of services to the participant and their support network.
- Assist participant to understand services and service agreements.
Capacity Building
- Enhance the participant's ability to coordinate, self-direct, and manage their supports.
- Assist participants in resolving any issues that arise.
- Ensure participants understand their responsibilities under service agreements.
- Help participants change or terminate service agreements as needed.
Additional Support Roles
Beyond the core responsibilities, Support Coordinators at Allambi Care may also:
Prepare Plan Reviews
- Assist participants in preparing for their plan reviews by evaluating goal achievements and value for money.
- Identify and address any problems encountered in plan implementation.
- Help participants consider new goals.
- Support participants in exploring housing options and planning life transitions.
Promote Independence
A primary objective for Support Coordinators at Allambi Care is to reduce the participant's need for support over time by fostering their independence. This involves empowering participants to take more control over their support coordination, gradually building their capacity to manage their support autonomously.
By working collaboratively and focusing on capacity-building, Support Coordinators help participants not only achieve their immediate goals but also develop the skills and confidence to manage their future needs independently.
Minimum Requirements- Strong knowledge and understanding of the National Disability Insurance Scheme, in particular support coordination processes and relevant NDIS regulatory frameworks.
- At least 1 years working with people with a disability including children and young people, or in a similar environment to AC.
- Relevant experience in service quoting, understanding of NDIS price guide, and provision of support work for people with a disability.
- Demonstrated ability to identify, analyse, respond to, and manage respond to risk, incidents and complaints positively and proactively.
- Demonstrated ability to implement and participate in performance management systems designed to
- Create a positive organisational environment that values the contributions of each individual employee.
- Promotes the importance of collaborative work to achieve greater motivation and outcomes for participants.
- Ensures Allambi Care services are delivered by employees who are competent in relation to their role and who have relevant guidance, expertise, and experience.
- Proven abilities in negotiation, problem solving, and conflict resolution.
- Demonstrated evidence of excellent time management and organisational skills, and ability to prioritise tasks.
- High level of computer literacy in using a range of computer systems including Microsoft Office Applications
- Demonstrated high level written, verbal and interpersonal skills.
- Ability to obtain the information relevant to the individual's circumstances and documenting discussions for the planning process.
What is on offer?
- Part-time Employment (3 days per week)
- 4 weeks Annual leave per year
- Free off-street parking
- Opportunity to receive Fringe Benefits Tax (salary sacrifice) on commencement of employment
Must Have These Documents If Successful
- Current Working with Children Check (for paid employment - can be obtained via )
- Current NDIS Worker Check: (can be obtained via )
- Current First Aid Certificate (Provide First Aid; Course Code HLTAID011)
- National Police Check (this must be obtained via )
- A current driver's licence (minimum of a P2)
- A vehicle that can transport upwards of 4 people
- Comprehensive Car Insurance
- Certificate of Completion: NDIS Worker Orientation Module (can be accessed via: )
- Ability to work a 7-day shift work roster
- Willingness to participate in pre-employment medical checks
- Two professional references
If you meet the above criteria we want to hear from you
Simply complete the application process by clicking the Interested
button and we'll be in touch.
Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability.
-
Technical Support Officer Charlestown, NSW
19 hours ago
Charlestown, New South Wales, Australia Allambi Care Full time $104,000 - $130,878 per yearWith our head office in Charlestown NSW, we have an amazing opportunity for a Technical Support Officer to join our Information Technology department by servicing our staff, carers, and young people.Applications close 24th September 2025About Allambi CareAllambi Care is a multi-disciplined and recognised leader in the human services field working across NSW...
-
Casual Cleaner
2 weeks ago
Charlestown, New South Wales, Australia Charlestown Bowling Club Full time $157 - $158 per yearClub Charlestown is a thriving bowling Club in the Lake Macquarie region. Boasting function rooms, gaming facilities and 3 bowling greens- the Club is large and modern, hosting its 13,000 members regularly. The Club has a second venue, Club Lambton, in the Newcastle region.We are looking for an experienced casual cleaner to join our cleaning crew on a casual...
-
Bar, Gaming
1 week ago
Charlestown, New South Wales, Australia Club Charlestown Full time $40,000 - $60,000 per yearClub Charlestown is a quickly growing business that is looking for additional staff in all areas of Club operations including experienced bar, gaming and bistro attendants to join the team The positions are based across our 2 venues- Club Charlestown and Club Lambton.About us:Working across the 2 venues, no day is the same with a variety of different shift...
-
Contract Cleaner
4 days ago
Charlestown, New South Wales, Australia Charlestown Executive Apartments Full time $62,400 per yearJoin Our Team – Serviced Apartment Cleaner About Us We are a professional Holiday and Serviced Apartment management company with multiple properties across the Hunter and Newcastle areas. Our team operates with a hotel-style approach, primarily managing short-term stays. We pride ourselves on having a supportive, friendly, and hardworking team that...
-
Technical Support Officer
16 hours ago
Charlestown, New South Wales, Australia Allambi Care Full time $104,000 - $130,878 per yearWith our head office in Charlestown NSW, we have an amazing opportunity for a Technical Support Officer to join our Information Technology department by servicing our staff, carers, and young people.Applications close 24th September 2025About Allambi CareAllambi Care is a multi-disciplined and recognised leader in the human services field working across NSW...
-
Seasonal Casual Retail Assistant-Charlestown
4 days ago
Charlestown, New South Wales, Australia Decjuba Full time $35,000 - $45,000 per yearJOB TYPE: Casual SeasonalLOCATION:Charlestown, NSW, AU, 2290ABOUT USAt DECJUBA we're all about effortless, edgy fashion to make you look and feel #AMAZING.Relaunched by Tania Austin in 2008, DECJUBA has become a leading retailer in Australia and New Zealand, growing our store footprint from just five stores into 140+ stores and two online sites.We have a...
-
Contract Cleaners
1 week ago
Charlestown, New South Wales, Australia Charlestown Executive Apartments Full time $40,000 - $60,000 per yearJoin Our Team – Serviced Apartment CleanerAbout UsWe are a professional Holiday and Serviced Apartment management company with multiple properties across the Hunter and Newcastle areas. Our team operates with a hotel-style approach, primarily managing short-term stays. We pride ourselves on having a supportive, friendly, and hardworking team that values...
-
Optometrist - Charlestown
19 hours ago
Charlestown, New South Wales, Australia OPSM Full time $104,000 - $156,000 per yearWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and...
-
Software Engineering Lead Charlestown, NSW
15 hours ago
Charlestown, New South Wales, Australia Allambi Care Full time $120,000 - $180,000 per yearAbout Allambi CareAllambi Care is a leading provider of care services across Australia, committed to improving lives through innovative and compassionate support. As we continue to grow and evolve our digital platforms, we are seeking a hands-on Software Engineering Leader to guide our small but dedicated engineering team.Role OverviewWe are looking for a...
-
NDIS - Disability Support Worker
4 days ago
Charlestown, New South Wales, Australia Allambi Care Full time $60,000 - $80,000 per yearSupport Worker - NDISPart-time and CasualNewcastle, Lake Macquarie, Hunter and Central CoastWork for a leading organisation that is 40 years strongPlay a critical role in changing a young person's lifeBe supported and mentored throughout your career journey with usJoin an organisation that truly values its employeesAllambi Care is a multi-disciplined and...