Contact Centre Consultant

1 day ago

Warners Bay, New South Wales, Australia Belgravia Health & Leisure Group Full time $45,000 - $60,000 per year

NSW, Genesis Fitness Clubs - Warners Bay 2282 NSW

  • Want to build a career?
  • Looking for flexibility to fit in with your lifestyle?
  • Keen to access some great perks and benefits along the way

Do you have a history of overachieving? Do you love the satisfaction of providing exceptional customer service? Do you do whatever it takes to achieve your goals?

About Genesis Fitness

With 24 hour access, 7 days a week, our national network of health clubs spans across Australia at 42 locations (and growing) Featuring every aspect of exercise from weights to cardio, swimming or dance, boxing to cycling. We are passionate about creating a fitness community that is inclusive, encouraging and empowering of everyone

The Role

The role of Contact Centre Operator involves successfully servicing inbound and outbound existing members enquiries. They will actively provide a high service experience for the business, representing the facility and Genesis in positive and professional manner.

Contact Centre Operator's primary responsibility is to achieve individual and team goals and targets as they relate to servicing our members as set out with the Team Leader.

The successful applicant should possess excellent communication skills, an exceptional telephone manner, strong problem solving skills and competent in the use of major software applications (Microsoft Office).

Key responsibilities:

  • Handle inbound/outbound calls and customer enquiries
  • Provide technical and product support
  • Deliver outstanding communication and service
  • Flexible approach to work hours and priorities

Skills & Attributes:

  • Have strong customer service skills
  • Previous experience in a similar position
  • Industry knowledge
  • Excellent communication skills
  • Hold current First Aid & CPR Certification
  • Working With Children Check (or equivalent)
  • National Police Check
  • Prior experience in fitness, sales, customer service or a retail environment is highly advantageous
  • Have a passion for fitness

If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health training environment,we want to hear from you

Simply complete the application process by clicking the Apply Now button and we'll be in touch.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Casual Sales Assistant

    3 days ago

    Warners Bay, New South Wales, Australia Sheridan - Hanes Brands Australasia Full time $40,000 - $60,000 per year

    Be In Good CompanyGood People – You'll be eligible for monthly cash bonuses with our Retail Incentive Scheme.Learn & Grow – Structured training & development programs for all employees that sets you up for successGood Careers – Expand your career by growing internally within or across our different brands in retail management and support centre.Good...

  • Casual Sales Assistant

    3 days ago

    Warners Bay, New South Wales, Australia SHERIDAN Full time $45,000 - $65,000 per year

    Be In Good CompanyGood People – You'll be eligible for monthly cash bonuses with our Retail Incentive Scheme.Learn & Grow – Structured training & development programs for all employees that sets you up for successGood Careers – Expand your career by growing internally within or across our different brands in retail management and support centre.Good...

  • Christmas Casual

    5 days ago

    Warners Bay, New South Wales, Australia SHERIDAN Full time $104,000 - $130,878 per year

    Be In Good CompanyGood People – Join our teams to enrich the world through the power of restLearn & Grow – Structured training for all employees that sets you up for successGood Careers – Opportunity to expand your career working within a fun and diverse team or across our 3 brandsGood Impact – Our community partnership with Minus 18 helps to fund...

  • Disability Support Worker

    1 week ago

    Warners Bay, New South Wales, Australia AbilityLiving-MyWay Full time $30 - $36 per year

    WHY WORK FOR ABILITYLIVING-MYWAY:We invest in our staff, providing training and ongoing professional development, including comprehensive induction, buddy shifts, online learning and inhouse training.Supportive team environment, with quality after-hours support.Recognition and Rewards Program for quality work, worker of the month, your birthday and...

  • Care Navigator Recovery Support Program

    3 days ago

    Warners Bay, New South Wales, Australia Warners Bay Private Hospital Ramsay Health Full time $80,000 - $120,000 per year

    Flexibility Permanent full-time opportunityEnjoy our team spirit in sharing special occasion lunches and festivities with your teamNew and exciting career development opportunities as the hospital continues to growThis new program is designed to improve patient mental health outcomes and prevent readmissions by providing comprehensive, recovery-oriented...

  • Support Worker

    5 days ago

    Anna Bay, New South Wales, Australia FlexiHome Care Full time $60,000 - $80,000 per year

    We are excited to expand our team and are looking for a Disability Support Worker to join us This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility and understanding, with a mission to empower the vulnerable and people living with disability.FlexiHome Care provides a wide range of in-home...

  • CDM Registered Nurse

    3 days ago

    Double Bay, New South Wales, Australia For Health Group Full time $80,000 - $120,000 per year

    The CompanyAt Health & Co, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.The RoleWe are looking for...

  • Assistant Facilities and Operations Manager

    5 days ago

    Neutral Bay, New South Wales, Australia Redpath Partners Full time $80,000 - $110,000 per year

    Role: Assistant Facilities Manager (Operations)Location: Neutral Bay, SydneyPackage:up to $110,000 including superThe Role:Redpath are working in partnership with a privately owned diversified investment group with extensive in-house management capability in commercial property, hotels, hospitality and investment management.A new opening has become available...

  • Assistant Facilities Manager

    1 day ago

    Neutral Bay, New South Wales, Australia Redpath Partners Full time $95,000 - $110,000 per year

    Role: Assistant Facilities Manager (Operations)- RetailLocation: Neutral Bay, SydneyPackage:$95,000-$110,000 package (including super)The Role:Redpath are working in partnership with a privately owned diversified investment group with extensive in-house management capability in commercial property, hotels, hospitality and investment management.A new opening...

  • HubSpot Account Manager

    2 weeks ago

    Neutral Bay, New South Wales, Australia XEN Systems Full time $90,000 per year

    THE COMPANYXEN Systems Pty Ltd is a HubSpot consultancy based in Australia. We focus on improving business processes, incorporating automation and attribution, with an integrated approach to help companies reach, engage and convert their target customers.THE ROLEXEN Systems Pty Ltd is on the hunt for a passionate, motivated and enthusiastic type to join our...