Fleet Mobility Lead

2 weeks ago

Port Melbourne Victoria, Australia Hays Full time $120,000 - $180,000 per year

At Hays Enterprise Solutions, our mission is to help organisations thrive by supporting their workforce needs. We partner with over thirty large organisations across Australia and New Zealand providing tailored solutions to ensure our clients have unrivalled access to top talent and unique market insights to build their evolving workforces.

This is a permanent opportunity within a large automotive institution

What you'll contribute to

The Senior Mobility Lead is primarily accountable for the successful operation of the clients on Demand program, while also playing a key role in supporting the identification, development, and execution of the clients mobility initiatives.

This role is based in Port Melbourne, with flexible work arrangements on offer.

How you'll make an impact

  • Implement and continuously review client's on Demand and broader mobility systems, processes, and procedures to support the achievement of the clients mobility objectives.

  • Contribute to the long-term strategic planning and business modelling of the broader program.

  • Drive the implementation of customer service initiatives, monitor performance metrics, and contribute to developing corrective actions to achieve customer retention and satisfaction goals. Provide guidance and support to the Mobility Coordinator in the daily operations of the on Demand program and other mobility initiatives as needed.

  • Offer expert support in evaluating and selecting suppliers to ensure service delivery meets quality standards and cost efficiency. Manage ongoing supplier relationships to maintain performance and value.

  • Maintain and update reporting systems to deliver accurate and timely information that supports business planning, budgeting, and forecasting.

  • Coordinate and lead forums to ensure clear communication of mobility plans, progress, and issues to all relevant stakeholders.

Required Skills

  • Degree in business, marketing, a related field, or equivalent practical experience

  • Proven experience in a Mobility or Connected Vehicle related role within the automotive or Fleet industry OR experience in any related Mobility style role.

  • Exposure in project management, commercial management, operations, and/or strategy

  • Strong understanding of and interest in CASED (Connected, Autonomous, Shared, Electrification & Digitalization) industry trends.

  • Skilled in stakeholder management and negotiation within complex environments

  • Demonstrated experience in budget management with strong financial acumen

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