UX Designer

18 hours ago

Sydney, New South Wales, Australia TechTalent Full time $90,000 - $120,000 per year

UX Designer

Location:
Sydney

Duration:
6 months

Overview:

We're looking for a UX Designer to help shape how our teams engage with business units and customers — defining vision, building frameworks, and driving design-led collaboration across the organisation.

Key Responsibilities:

  • Develop and embed a shared
    team vision, goals, and principles
    to guide engagement with business units.
  • Design and implement a
    team operating model
    , including tools and frameworks that empower partner business units.
  • Continuously
    iterate and improve engagement models and design outputs
    through reflection and feedback loops.
  • Create
    digital tools and frameworks
    that help business units identify, design, validate, and measure their products and services.
  • Define
    experience design principles
    ensuring IAG-enabled customer value propositions (CVPs) deliver a consistent experience across the full journey — beyond digital touchpoints.
  • Partner with business units to apply
    experience service principles
    and ensure global consistency across all CVPs.
  • Collaborate closely with Platform Teams to
    understand and validate customer hypotheses
    , ensuring an empathetic, outcome-focused design process.

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