Customer Service

2 weeks ago


Melbourne, Victoria, Australia WOW Recruitment Full time

** Melbourne CBD – Collins Street location **

** Temp role | $36 - $40 per hour + super **

** Immediate start | Full-time hours Mon-Fri **

WOW Recruitment is seeking an Customer Service & Onboarding Administrator to support a global organisation that helps businesses hire, pay and manage workers all over the world, based in Melbourne's stunning CBD.

This is a fantastic opportunity for someone with strong recruitment administration, HR or contractor management experience who enjoys managing compliance, proactive problem solving, documentation and client communication in a fast paced environment.

What you will be doing

  • Act as the first point of contact for onboarding queries from clients and workers
  • Coordinate documentation, contracts and visa/work rights checks
  • Maintain data accuracy across multiple systems and ensure compliance with internal processes
  • Liaise with payroll and invoicing teams to ensure smooth service delivery
  • Respond to queries and escalations in a timely manner
  • Support HR related processes such as timesheet reviews, performance management and health & safety

What you bring

  • Experience in an onboarding, recruitment, HR, contractor management or high volume customer service role
  • Excellent communication and organisational skills
  • Professional and vibrant personality, happy to be on the phone
  • Strong attention to detail and a proactive attitude
  • Confident using Microsoft Office and CRM systems

Perks & Benefits

  • Work with a global business in workforce solutions, with potential for a permanent role
  • Supportive, professional environment in a prime CBD location
  • Hybrid working potential after onboarding period
  • Great hourly rate and immediate start

If you are passionate about providing top tier support and want to join a dynamic global business, APPLY NOW & Hannah will be in touch.Please note, only successful applicants will be contacted due to the high volume of applications.


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