Travel Consultant
5 days ago
- Ballarat | Full-time
- TRAVEL Bonus Scheme, Famils & Supplier Incentives
- Generous employment benefits & discounts on RACV products and 10 resorts
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
Join our leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience. Make a positive impact on an industry that's growing and changing, while being part of a supportive, collaborative culture. With a varied business from our award-winning RACV Clubs and Resorts across Victoria, Queensland and Tasmania, to our premium partner hotels, tours, cruises, events, and experiences, you'll enjoy the best of tourism and have room to grow.
About the Opportunity
Are you passionate about travel? An exciting opportunity has arisen for experienced Travel Sales Consultant to join our industry leading travel agency team of experts in our Ballarat store. We pride ourselves on delivering great service and creating unforgettable travel experiences for our customers.
This could be just the right role for you?
As a Retail Travel Sales Consultant, you will utilise your exceptional customer service skills and share your extensive knowledge of global destinations and passion for travel. You will be responsible for creating personalised travel itineraries managing the customer experience from beginning to end. Your key responsibilities for the role include:
- Promote holiday packages, flights, hotels, cruises, tours, experiences & insurance
- Build relationships with customers face to face and online, managing new enquiries, quotes, itineraries, amendments and cancellations
- Facilitate domestic & international travel bookings and payments between travellers & suppliers, using Amadeus GDS
- Convert enquiries into confirmed bookings, cross selling & up selling of travel products
- Manage travel credits, refunds and changes
- Attend sales meetings and achieve targets & KPIs
- Attend industry events ie. supplier & product events, ship inspections & travel expos
Our Ballarat retail store is open Monday-Friday 9am-5pm. Our team work during these hours with the requirement to attend occasional out of office industry events. The business may consider increasing to a 7-day trade in the future, with a requirement for staff to work weekends.
What you'll need to be successful
- Retail travel sales agency experience, essential
- Certificate 3 in Travel or higher, preferred
- GDS experience in Amadeus, Sabre or Galileo
- Passion for travel industry and personal travel experience
- Great customer service & communication skills
- Excellent organisational, attention to detail & problem solving skills
- Ability to manage workflow, set goals, meet sales targets & work productively
- Ability to work independently and as part of a team
- Excellent personal presentation
- Ability to attend induction training Monday-Friday for the first 2-3 weeks in CBD Melbourne head office & store. Your public transport travel costs will be covered by RACV.
We are Offering
- Permanent Full-time 38 hours week
- Competitive Salary, industry benchmarked
- Generous employee benefits & discounts on RACV products and 10 resorts
- TRAVEL Bonus Scheme, Famils & Supplier Incentives
- Training, development and career progression opportunities
- Uniform
The RACV difference
Ready to reach your full potential? Join our team, where the work is meaningful and making a difference matters.
Application process
You can learn more about the RACV at
Applicants will be required to complete an initial 20-minute AI online chat interview.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
-
Rehabilitation Consultant
1 week ago
Ballarat, Victoria, Australia Advanced Personnel Management Full time $90,000 - $120,000 per yearCompany DescriptionJob DescriptionAPM Workcare recognise the importance of early intervention and proactive injury management in the workplace. Our role is to collaborate closely with employers and employees to facilitate safe and sustainable return-to-work outcomes. Through tailored rehabilitation plans, workplace assessments, and ongoing support, we help...
-
Retention Consultant, Thrive
1 week ago
Ballarat, Victoria, Australia nib Group Full time $60,000 - $80,000 per yearAbout nib Thrive nib's vision is better health and wellbeing for all Australians. We know there are few greater opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in supporting people with disabilities. We plan to do this through innovative, human and digital solutions to make a difference to people who...
-
Registered Nurse
2 weeks ago
Ballarat, Victoria, Australia Redstone Nursing Pty Ltd Full time $100,000 - $120,000 per year**Registered Nurse High Pay Rates | Travel & Accommodation Provided** Are you an experienced Registered Nurse ready for your next adventure? Work in stunning regional and rural locations across Victoria, where you'll make a real impact while enjoying flexibility, great pay, and fully covered travel & accommodation What's on Offer?Top Pay Rates – Earn...
-
Workforce Solutions Support
20 hours ago
Ballarat, Victoria, Australia Banyan Software Full time $50,000 - $60,000 per yearBanyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software...
-
Casual Early Childhood Teachers
1 week ago
Ballarat, Victoria, Australia anzuk Education Full time $60,000 - $80,000 per yearAre you a passionate and dedicated Early Childhood Teacher looking for flexible work opportunities? Join our team and make a difference in the lives of children across the Ballarat area. What we're looking for: Current VIT Registration (Provisional or Full) Current First Aid, CPR, Asthma & Anaphylaxis certification Mandatory Reporting Certificate Full...
-
Casual Early Childhood Educators
1 week ago
Ballarat, Victoria, Australia anzuk Education Full time $45,000 - $65,000 per yearAre you an enthusiastic Early Childhood Educator looking for flexible work opportunities? Join our supportive team and make a real difference in children's lives across Ballarat and surrounding areas. What we're looking for: Certificate III or Diploma in Early Childhood Education & Care OR Working Towards Certificate III (eligible for OSHC work only) ...
-
Vocational Advisor
7 days ago
Ballarat, Victoria, Australia Altius Group Full time $90,000 - $120,000 per yearTransfer your DES skills into Occupational RehabParental leave contract up to 12 months full timeCompetitive salary + bonus with a supportive team cultureIf you are a passionate DES consultant ready for a new challenge, career progression, and more financial reward then join our team at Nabenet, a leading Occupational Rehabilitation Provider, where your...
-
Medical Reception/Administrator
1 week ago
Ballarat, Victoria, Australia The Proven Group Full time $43,000 - $65,000 per yearBe part of a trusted local oncology and hematology practice in Ballarat, working with a supportive team that values reliability, professionalism and a calm, collaborative working style.Part-time hours (minimum 4 days per week).Advance your administration career in a stable, supportive medical practice, where cooperation and teamwork are highly valued.The...
-
Senior Psychologist
1 week ago
Ballarat, Victoria, Australia Forensicare Full time $120,000 - $180,000 per yearFull Time or Part Time Ongoing PositionLocal to Ballarat, with some travel to other locations within the regionRelocation Support is available to eligible staff.About the Role Join the Community Forensic Mental Health Service (CFMHS) team as we expand our services across Regional and Rural Victoria, establishing sites throughout Victoria. Forensicare is a...
-
Clinical Product Advisor
2 weeks ago
Ballarat, Victoria, Australia Wimmera Health Care Group Full time $90,000 - $120,000 per yearLocation:Ballarat Central, VIC, AU, 3350ZF4 $59.08 per hourPermanent Part Time32 hours per weekAbout the RoleThe Clinical Products Advisor (CPA) provides clinical and professional support to the Divisional Directors and the Procurement and Supply Departments. The CPA will be the key resource for evaluation of new and existing clinical products across...