Residential House Supervisor

About the role

MacKillop Family Services is seeking an experienced Residential House Supervisor to join our Out of Home Care program (OOHC).

MacKillop's Out of Home Care (OOHC) programs provide a safe, supportive and therapeutic environment for children and young people with high and complex needs. Through residential care, home-based care, lead tenant arrangements and case management, we work alongside Child Protection to create positive pathways for young people.

As a House Supervisor, you will lead a dedicated team of Residential Care Workers, ensuring the day-to-day care and support provided to young people is consistent, safe and empowering. This role is an important part of our Out of Home Care (OOHC) program and reports directly to the Residential Care Coordinator.

This is a rewarding opportunity for someone who is passionate about making a difference in the lives of children and young people. You will bring strong leadership skills, a calm and resilient approach, and the ability to guide and mentor staff in a meaningful environment.

We have multiple opportunities across our Southern Metro Out of Home Care (OOHC) Program. Our Southern services span from the inner-seaside suburbs of Melbourne to the Mornington Peninsula. The position of House Supervisor reports to the Residential Care Coordinator.

Key Selection Criteria

To be successful in this role, you will have:

• Relevant Bachelor Degree with experience including four (4) additional mandatory competencies (Residential Care Skill Set); or Relevant Diploma with substantial experience including four (4) additional mandatory competencies (Residential Care Skill Set).
• Substantial leadership experience within Residential Care, specifically Out of Home Care (OOHC) for children and young people.
• Demonstrated ability to supervise, lead and support a team of Residential Care Workers.
• Proven ability to relate to and work with children and young people who may experience social, emotional and behavioural difficulties.
• Ability to participate collaboratively and constructively within teams of peers, staff and other stakeholders, as well as initiative and effective personal judgement when working alone.
• Demonstrated experience and knowledge of the residential care field, particularly within a therapeutic environment.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Shivaun O'Donnell on or on

Maria Biggin on or on

Our offer:

• Remuneration - Hourly Rate of $51.00 to $53.31 as outlined in the SCHCADS Award Level 5, dependent on qualifications and experience. 
• Salary packaging – We can help you to maximise your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Paid Training - Industry specific training including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Fitness Passport - Which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
• Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
• Supportive Environment - Monthly supportive meetings with your direct manager.
• Sanctuary Organisation - MacKillop's work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

You must have a:

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles).
• Completion of four (4) additional mandatory competencies (Residential Care Skill Set)

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.