Counter/Internal Sales

2 days ago

Cairns, Queensland, Australia Synergy Business Systems Full time $60,000 - $80,000 per year

The primary purpose of the Counter/Internal Sales Person position is to contribute as a productive and efficient member of the Counter Sales and Internal Sales staff extending quality customer service to our customers.

About the Company

Specfast (an associated entity of Synergy Construction and Industrial Supply Group) are leaders in supplying Australian construction, engineering and industrial fasteners.  We have a national footprint and have consistently delivered double digit growth for more than a decade by being a leader in providing innovative solutions and promoting powerful brands.

Underpinning our products are our teams who are passionate about what we do and have shared values based on safety, integrity, collaboration and respect.  We create an environment that supports and empowers our team to take ownership and responsibility to strive for excellence and create added value in everything that we do.  The company values a fun and vibrant team culture with a strong client-focused mindset.

About the Role

Working Monday to Friday, we are looking for someone who can demonstrate that they enjoy working in a fast-paced environment and within a team of people who focus on ensuring our customers and staff receive quality and efficient service.

Location

This position will be based at our Cairns operations.

Responsibilities include:

  • Serving and advising customers at the sales counter
  • Provide exceptional customer service to efficiently take phone sales
  • Assisting with stock counts
  • Computer operation
  • Respond to phone calls, assisting customers and the Company's employees to optimise sales
  • Manage and process customer orders, quotations and enquiries
  • Provide product support and advise customers on product solutions
  • Achieve and exceed sales targets and budgets
  • Retail product presentation as required
  • Operation of Forklift (if licensed)
  • Picking and packing of customer orders
  • Ensuring adherence to Workplace Health & Safety requirements and other Policies

About You

Our employees are selected not only for their skills but also for their abilities to become valued team members.

For this role, you will need to have:

  • Demonstrated experience as a Counter/Internal Sales Person
  • Demonstrated experience in internal phone sales
  • Intermediate Computer level
  • High attention to detail
  • Ability to deliver excellent, quality customer service
  • Conscientious and Prompt
  • Desire to succeed and learn new things
  • Current Driver's Licence
  • Ability to work autonomously as well as an effective team member

This is an outstanding opportunity for a long-term career with a highly reputable national organisation that values and rewards its employees. An attractive salary package plus uncapped profit share will be provided to the right applicant.

We are looking for our successful candidate to start immediately so if you feel you have the skills we are looking for, please apply NOW.

Due to the high demand for these roles, only shortlisted candidates will be contacted.

Note: Applicants must have the right to work in Australia.  Sponsorship is not available.

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