Customer Service

4 days ago

Seville Grove, Western Australia lucky 7 Full time $30,000 - $50,000 per year

About the role

Join the dynamic team at lucky 7' as a Customer Service professional based in Seville Grove, WA 6112. This full-time position plays a crucial role in providing exceptional customer experience and supporting the company's retail operations.

What you'll be doing

  • Open and close shop depending on roaster provided
  • Monday to Friday availability and weekends required for shop opening and/or closing duties
  • Deliver friendly, knowledgeable and efficient customer service to all customers
  • Handle customer inquiries, complaints and feedback professionally and with empathy
  • Assist customers with product selection, maintaining stock levels and processing transactions
  • Ensure the store in neat and clean on daily bases
  • Reporting any problems or hazards to the manager
  • Adhere to company policies, procedures and safety standards
  • Be on time
  • Be ready to take extra shifts if other workers take sick day off

What we're looking for

  • Previous experience in a customer service or retail role, preferably in the Retail & Consumer Products industry
  • Minimum 3-6 months of customer service or retail experience required
  • Strong communication and interpersonal skills with a friendly, approachable manner
  • Excellent problem-solving and conflict resolution abilities
  • Ability to work effectively as part of a team and independently
  • Reliable, punctual and adaptable to changing priorities
  • Passion for providing exceptional customer experiences
  • (Preferred not required) to speak Arabic and english.
  • Australian work rights required for this position

What we offer

At lucky 7', we are committed to the growth and development of our employees. You will have access to ongoing training, career advancement opportunities and a supportive team environment. We also offer a competitive salary considering that the daily tasks are not hard.

About us

lucky 7' is a leading retailer in the Retail & Consumer Products industry, known for our exceptional customer service. With a strong presence across Western Australia, we are dedicated to creating a positive shopping experience for our customers and supporting the local communities we serve.

Apply now and join our team

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