Administration Assistant

The Balance Difference

At Balance Chiropractic, we're all about helping people feel their best. Located in Westcourt, we take a holistic approach to chiropractic care, tailoring our treatment to each person's unique needs. Our focus extends beyond pain relief, as we combine our adjustments with exercises and lifestyle advice to support long-term wellbeing.

Our New Chiropractic Assistants

Our Chiropractic Assistants are the heart of our practice. In this role, you'll need to be ready to jump in and assist wherever needed in a busy, fast-paced environment.   We're looking for someone with an outgoing and friendly personality and genuinely enjoys creating meaningful connections. You're the type of person who brings positive energy to every interaction and makes others feel instantly at ease.

We're currently seeking two Chiropractic Assistants to join our team – one in a permanent full-time position (38 hours per week) and another in a permanent part-time position hours per week). You'll work a mix of morning and afternoon shifts, with hours from 6:45am – 1:00pm and 1:45pm – 6:30pm. This is a great opportunity for those who want a balance between work and personal time, with the possibility of picking up extra shifts on Saturdays or covering for colleagues on annual leave or when needed.

Your Duties

As our Chiropractic Assistant, you will be responsible for providing high level administrative support to our patients and practitioners by:

• Being the warm welcoming face at our front desk, greeting patients and creating a calm, friendly environment from the moment they arrive;
• Answering phone calls and responding to emails with genuine care and professionalism;
• Managing our patient flow in conjunction with our clinic's CRM by booking, rescheduling and cancelling appointments as and when required;
• Processing payments via EFTPOS for HICAPS, Medicare and DVA;
• Supporting our practitioners with tasks including setting up our onsite X-Ray Machine, posture screening tools and reviews;
• Maintaining a clean, tidy and welcoming environment for our patients.

Our New team member has:

• At least 2 years' experience in an allied health, administration or customer service role - this is a fast-paced clinic, and we're looking for someone who understands the flow of a healthcare environment from day one;
• A nurturing and empathetic nature, finding joy in making others feel welcome and comfortable;
• A natural, well-spoken communicator with exceptional phone manner;
• The ability to thrive in a fast-paced environment, managing multiple tasks under pressure without compromising accuracy;
• A creative problem-solver who can thrive in an ever-changing, dynamic environment;
• A passion for health and wellness with the genuine interest to learn.

Why Join Team Balance?

At Balance, our culture is at the heart of everything that we do. We believe that the care and connection we share without patients starts with the support and respect we have for reach other. You'll receive hands-on training, flexibility with your schedule and the opportunity to form meaningful and long-lasting relationships with both your teammates and our wonderful patients. Our space is warm, modern and purposefully designed to feel like a place you want to be. Apply today