Employment Coach

About Us

Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50 years, we've created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it's employment, learning, living arrangements, community involvement, or anything else in between – we work alongside people to help them achieve the things they set out to. We do this with the help of our social enterprise businesses, organisational partnerships, and DES and NDIS service streams. We like to think of it as an ecosystem of opportunity.

What's in it for you?

At Help we believe that every person is the master of their journey. And that starts with our team. We strive to create an environment where employees openly embrace our mission and vision and can live our values every day. As a valued member of our team we're committed to looking after you, by offering some great benefits including:

• Excellent salary sacrificing benefits Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
• A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
• Recognition of loyalty through our Service Award Program
• Free counselling sessions through our Employee Assistance Program (EAP)
• The opportunity to make a difference in the lives of people with disability.

About the opportunity

Join our dynamic team and develop individually tailored plans to assist and support our jobseekers to gain successful, meaningful and sustainable employment or education. We are seeking empathetic individuals, who are passionate and committed to supporting jobseekers to regain employment. Here is your chance to HELP make a positive difference and change people's lives through employment.

Your key responsibilities will include but are not limited to:

• Actively promote and place jobseekers into employment vacancies and opportunities appropriate to their abilities and interests
• Create interview and job opportunities for clients via marketing activities with employers
• Provide advice, guidance and assistance to job seekers on resume development, job applications, job hunting and interview techniques
• Support the wider team to drive performance and achieve sustainable employment outcomes for jobseekers
• Ensure government standards and contractual obligations are met within the site

This is a Full-Time position based at: Southport

About you:

We are seeking motivated and value driven individuals to join our Employment & Training division as an Employment Coach. Your care and dedication to each jobseeker will be evident by the hard work you put in:

• Prior Employment Services experience will be highly regarded, but not essential
• Strong customer service and reverse marketing, sales or cold calling experience
• Demonstrated ability working towards targets and KPIs
• Strong communication and interpersonal skills
• Problem solving and conflict resolution
• Strong administration and computer skills – ability to learn technical systems
• Resilient in nature and ability to thrive in a continuously changing environment

How to apply for this role?

If you're looking for a rewarding role with an innovative and diverse organisation, we encourage you to submit your application.

Applications close: Applications will be assessed as they are received.

Contact: To learn more about this opportunity please contact the Recruitment team on: [email protected]

As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check.

If you would like to learn more about working for us or what we do, we encourage you to visit or follow us on LinkedIn