Part-Time Relationship Manager

9 hours ago

Robina, Queensland, Australia Small Animal Specialist Hospital Full time $60,000 - $90,000 per year

At SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. Inspired by the special bond between pets and people, we constantly strive to help pets and their families live their best life.

SASH has an excellent reputation for providing the highest level of quality health care in the industry. Our team provides a wide range of clinical services including a 24-hour emergency and critical care service, internal medicine, neurology and neurosurgery, surgery, medical and radiation oncology, dermatology, radiology, cardiology, pathology, anaesthesia and sports medicine with rehabilitation. SASH is committed to providing the best service in the industry through our team of more than 850 industry professionals across the SASH network.

The Relationship Manager position:

The referring vet community are a big part of our success, having fostered strong relationships through trust and excellent service. SASH is looking for a passionate team member to continue fostering vital relationships with SASH's referring veterinarian partners.

This position will be part-time, working 3 days a week to help service our Gold Coast Hospital and the surrounding region. The role has a large travel component, with the successful candidate traveling most days for practice visits.

Responsibilities will include:

  • Clinic outreach – contacting referring veterinary clinics regarding SASH's new and unique offerings (face to face, email, telephone, e-meetings
  • Vet education – supporting with planning and facilitation of educational events
  • Vet support – provide support and information to deliver additional value to referring veterinarians
  • Complaints and objection handling
  • Collaboration with the Veterinary Relationship Manager team
  • Collaborate with the SASH Marketing Team to assist with development of and content for marketing materials relevant for referring veterinary clinics
  • Administration & reporting

About You:

We are looking for someone who can be an advocate for SASH and bring a commercial understanding to the management of relationships and external stakeholder.  You will have a keen understanding of how to add value to our partners with a flexible and dynamic approach to each individual partner.

  • Excellent interpersonal skills with high emotional intelligence
  • Ability to comprehend and draw insight from relevant financial data
  • Strong computer literacy skills and demonstrated competency with the Microsoft Office suite
  • Valid Australian driver's licence and willingness to travel (NSW)
  • Ability to work autonomously while also being a team player

Desirable

  • Experience working in an emergency and/or referral veterinary clinic, or willingness to practice in this space is highly regarded
  • Sales or commercial experience

What's in it for You?

This is a chance for you to be extremely hands on with your approach and push yourself outside your comfort zone, while building on your project skills. The animal health care industry is extremely rewarding, with this role being central in supporting SASH to enrich the lives of pets and their families. 

  • Competitive remuneration package
  • In-house Leadership Development program
  • Gender-inclusive SASH paid parental leave for all new parents
  • A committed and supportive team
  • An annual allowance towards continuing education
  • Team member discounts and social events

If you are interested in joining the SASH team, then don't miss this exciting opportunity and apply today

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