Housekeeping Supervisor

10 hours ago

Port Stephens Council, Australia Australian National University Full time

About us
The Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline or simply relaxing by our pools. Offering world class experiences including a showcase of the region’s growing culinary reputation The Galley Kitchen, and five star indulgence at the on-site Spa Lucca, The Anchorage Hotel and Spa is a destination like no other.

About the position
Located in Port Stephens, The Anchorage Hotel & Spa offers luxurious accommodation from spacious rooms to mezzanine-style loft suites and an exclusive villa. To assist with meeting our impeccable standards we are currently seeking a Full Time Housekeeping Supervisor. This position is focused on maintaining a high standard of presentation across our 5 star standard property, while assisting the Executive Housekeeper with the supervision of team members. Some of your responsibilities will include:

- Provide direction and supervision to the Housekeeping team
- Drive the productivity, motivation and development of the team
- Ensure company guidelines and work, health & safety practices are maintained
- Ensure room cleanliness standards exceed guest expectations
- Monitor labour costs and productivity output according to occupancy levels

This position will require availability across a 7 day roster between the hours of 8.30am and 2.30pm, as well as the ability to work 1 afternoon shift per week from 4pm-8pm.

About you
We are a seeking a hands-on and passionate leader, with the ability to support diverse teams. You will have demonstrated experience working in housekeeping position within a minimum 4/5 star hotel setting. You will have strong verbal and written communication skills, a genuine commitment to guest service, and excellent attention to detail (which doesn’t slip in a highly pressurised and demanding position).

What we offer
As part of the Wests Group Australia, The Anchorage can offer you great employee benefits, the luxury of being able to live, work and spend time exploring the beautiful holiday location of Port Stephens, along with the opportunity to develop and further your hospitality career

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

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