Housing Services Officer

1 week ago

Wodonga, Victoria, Australia Victorian Government Full time $79,122 - $96,073 per year
Overview

Work Type: Fixed-term - Full-time

Salary: $79,122 - $96,073

Grade: HSO2

Occupation: Other

Location: Hume - Wodonga

Reference: VG/ G

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a

safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+

equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are

disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across

metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be

worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse

backgrounds and abilities. .

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large

print), please don't hesitate to get in touch with the contact person listed

on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and

Housing Victoria | Jobs )

THE ROLE

The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.

Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Services Officers at Classification 2 are fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.

ACCOUNTABILITIES INCLUDE

  • Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
  • Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
  • Apply early intervention strategies to sustain tenancies.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs )

Please apply to submit your interest in this position.

Applications close Monday 8 September 2025 at 11.59pm

Posted

25 August 2025

  • Housing Services Officer

    3 weeks ago

    Wodonga, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing. Housing Services Officers are part of a...

  • Housing Services Officer

    2 weeks ago

    Wodonga, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing. Housing Services Officers are part of a...

  • Housing Services Officer

    3 days ago

    Wodonga, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing. Housing Services Officers are part of a...

  • Housing Services Officer

    1 week ago

    Wodonga, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $76,000 - $104,000 per year

    THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing. Housing Services Officers are part of a...

  • Housing Services Officer

    1 week ago

    Wodonga, Victoria, Australia Victorian Government Full time $79,122 - $96,073 per year

    OverviewWork Type: Ongoing - Full-timeSalary: $79,122 - $96,073Grade: HSO2Occupation: Community servicesLocation: Hume - WodongaReference: VG/380841GThe Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are child protection, housing,...

  • Housing Service Professional

    3 days ago

    Wodonga, Victoria, Australia beBeeHousing Full time $61,000 - $83,000

    Job Title:Housing Services Officer">DescriptionThe Housing Services Officer role is a client-facing position that supports the delivery of housing services. As a key member of our team, you will work closely with clients to assess their needs and provide advice on housing options.">Key ResponsibilitiesAssess client needs and provide advice on housing...

  • Housing Services Officer

    5 days ago

    Wodonga, Victoria, Australia beBeeHousing Full time $54,000 - $87,000

    Housing Support Specialist RoleThis role plays a vital part in delivering client-centered services to individuals and families seeking housing assistance or residing in public housing.Main ResponsibilitiesAssess client needs and provide advice on available housing options based on established policy, procedures, and standards.Pursue routine cases with...

  • Housing Program Coordinator

    2 days ago

    Wodonga, Victoria, Australia beBeeHousing Full time $65,000 - $87,500

    Housing Services Officer RoleThe Housing Services role is a key position within the housing program, focusing on client-centered services for individuals and families seeking housing assistance or residing in public housing.Key Responsibilities:Assess clients' needs and provide guidance on suitable housing options from established policy, procedures, and...

  • Housing Support Specialist

    2 weeks ago

    Wodonga, Victoria, Australia beBeeAssessment Full time $62,155 - $83,175

    Housing Services OfficerThis role plays a vital part in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing. It involves assessing clients' needs, providing advice on housing options, and representing the Department at the Victorian Civil Administrative Tribunal (VCAT). The successful...

  • Housing Support Specialist

    1 week ago

    Wodonga, Victoria, Australia beBeeClientoriented Full time $55,000 - $75,000

    The Homes First program is centered around Housing First principles, prioritizing stable and secure long-term housing for individuals and families.This role involves conducting thorough needs assessments and developing support plans, connecting clients with a multidisciplinary team or additional services as needed. The case manager will provide flexible,...