Product Operations Specialist

1 week ago

Sydney Melbourne Brisbane Hobart, Australia UpGuard Full time
Who are we? UpGuard's mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface.
Our Product team at UpGuard comprises of our Product Management, Product Support, Engineering, Design, Data Leaks Detection, and Third Party Risk Management Services. Our Product team's vision is to become the leader in the Cyber VRM category by providing a best-in-class SaaS platform for organizations to manage their third-party risk and external attack surface. Our purpose as a Product team is simply to build a product that enables this. We aim to build a product that users love and come to rely on, and one that regularly and consistently improves.
Why are we hiring this role? We have a pretty stellar Product & Engineering team (not that we're biased) that is growing so it's about time someone helped our Chief Product Officer (CPO) and broader Product Leadership team. Can you solve any problem thrown your way, no matter how great or small? Would your organisational skills put Amy Santiago to shame?This is an opportunity for a proactive, adaptable and resourceful individual to join a scaling company in an exciting space. Ultimately, you will contribute to the efficiency of our entire business by providing personalised and timely support to our CPO and their team. What will you accomplish?
  • Coordinate diary and meetings with the ability to adapt to changing priorities
  • Format information for internal and external communication – memos, emails, presentations, reports
  • Facilitate executive meetings and accurately record meeting minutes
  • Coordinate leadership and team events, travel and accommodation arrangements
  • Develop processes to ensure the effective management of information and data
  • Contribute to strategic initiatives important for company success
  • Do all the above with an additional level of flair, creativity and ingenuity
What will you bring?
  • Work experience as an Executive Assistant, Personal Assistant or similar operations role
  • Exceptionally detail-oriented with the ability to predict the future and have it sorted before we think of it
  • Experience in operations and process improvement
  • Knowledge of G-Suite knowledge
  • Action-oriented with excellent initiative, integrity and problem solving abilities
What will give you an edge?
  • Experience or a keen interest in cybersecurity
What's in it for you?
  • Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being 
  • WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard 
  • $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance 
  • Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
  • 18 weeks paid Parental Leave: Irrespective of parenting role
  • Personal Leave Allowance: This includes sick & carer's leave 
  • Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
  • Top-spec hardware: All team members will be provided with top-spec laptops for their role 
  • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work 
#LI-SR1
UpGuard is a Certified Great Place to Work in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC. 
Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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