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Holiday Property Assistant
2 weeks ago
Burleigh Letting Co is searching for a new Holiday Property Assistant to join our team
The Company
Burleigh Letting Co is a holiday letting business that manages 130+ apartments across a number of different properties in Burleigh Heads.
With unlimited growth opportunities, the business is continuing to expand to reach new heights
Guest Services Agent
The successful applicant will possess:
- Knowledge of Resly PMS is preferred but not essential.
- Strong time management skills and a meticulous attention to detail
- Excellent verbal, written and interpersonal communication
- Commitment to continuous improvement and learning
- Experience in a similar Guest Services/ Receptionist role preferred but not essential.
Responsibilities will include but are not limited to:
- Providing all guests with superior service standards, ensuring for an exceptional guest experience at our business
- Organising the day-to-day operation of the accommodation division including: Housekeeping/maintenance divisions
- Assessing and reviewing guest's preferences, satisfaction and responding to guest enquiries and guest reviews
- Ability to develop and maintain an excellent working relationship with all valued guests and team members
- Ability to work full time on a rotating roster (with every second weekend off).
What we are offering:
- Full Time Role
- Career Development opportunity in a fast growing business.
- A fun, fast paced work environment
