ICT Support Officer

4 days ago

Australia Department of the Premier and Cabinet, South Australia Full time $76,061 - $80,256 per year

Job Reference:

3I503F7A

Eligibility:

External Vacancy – Open to Everyone

Business Unit:

State Library of South Australia

Location:

State Library of South Australia

Salary Range:

$76,561 - $80,256

Classification:

ASO400

Duration:

12

Closing Date:

02 Nov 2025

Role Highlights
  • Support the systems and networks used by all South Australians.
  • Work with a team of professionals to improve processes and systems.
  • Enjoy a central work location in the North Terrace Cultural Precinct.
Role Details

The ICT Support Officer is accountable to the Senior ICT Support Administrator for the provision of a Support Desk for the public library network staff across SA, and State Library internal customers ((State Library (the Library) staff which includes Public Library Services (PLS)). This encompasses providing first level support for LAN, WLAN, and WAN issues, managed desktops, and the operation of various central applications. The ICT Support Officer also participates in the development, review, evaluation and administration of a range of ICT projects and continuous improvement initiatives.

Special Conditions
  • The Incumbent will be required to participate in the department's Performance Management Program.
  • The Incumbent may be assigned to another position at this remuneration level or equivalent.
  • Some work outside of normal hours will be required.
  • Some interstate travel involving overnight absences will be required.
  • This role requires a National Criminal History check.

For more information please see the role description:

ASO4 - ICT Support Officer - P Role Description - July 2024.PDF

About the Department

The Department of the Premier and Cabinet (DPC) drives the Premier's priorities in South Australia. Our vision is to be the heart of government through providing important leadership, trusted advice and strategy as well as central support services for the social, environmental and economic issues that we face. Our staff enjoy working with colleagues who value integrity, knowledge and intellectual capability. They exemplify the public sector purpose: Making a difference so South Australia thrives.

About the Business

The State Library of South Australia (SLSA), incorporating Public Library Services keeps alive the memories and stories of generations of South Australians. This is achieved by connecting South Australians to each other through our State Library and the network of community libraries, providing access to local and world information and serving as hubs for knowledge and community engagement.

Contact Us

Enquiries to Scott Wolstencroft - Team Leader, ICT Infrastructu

Diversity and Inclusion

The Department of the Premier and Cabinet is committed to creating an inclusive and diverse workplace that is reflective of the community we serve.

We welcome and value applications from candidates who are of Aboriginal and Torres Strait Islander descent, candidates with culturally diverse backgrounds, candidates with disability and those from the LGBTIQA+ community.

We are committed to making reasonable adjustments to ensure a safe and healthy working environment. If you require any additional support, please provide us with details through the application process.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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