Casual Shift Leader

4 days ago

Broadway NSW, Australia Dusk Full time $45,000 - $65,000 per year

Made for moments? So are we.

At dusk, we believe in making the everyday feel a little more special - and it starts with the moments we create in-store. As an Australian-born brand with over 140 stores across Australia and New Zealand, we've been lighting up lives since 2000 with home fragrance, décor, and heartfelt service.

We're looking for Christmas Casual Customer Assistants who love connecting with people, bringing good energy to every shift, and helping customers find just the right thing for right now.

If you're someone who finds meaning in the little things, you're going to love it here.

Role Overview

As a Casual Shift Leader, you'll do everything our Customer Assistants do – creating joy-filled moments for customers, keeping the store looking beautiful, and helping the team succeed – while also taking the lead in opening and closing our pop-up stores.

It's a hands-on, customer-first role with a little extra responsibility – perfect if you're dependable, organised, and ready to take ownership.

What You'll Do

  • Create unforgettable in-store experiences with genuine care, personality, and attention
  • Light up the shopfloor by achieving your goals and supporting team success
  • Keep the store inviting and aligned to our brand and visual standards
  • Be a go-to expert on all things dusk – from fragrances to festive gifting
  • Take responsibility for opening and closing our pop-up stores (including tills, store readiness, and end-of-day procedures)
  • Support your teammates and help keep the energy high during the busiest time of year

About You

  • You love connecting with people and making them feel welcome
  • You're dependable, organised, and confident taking the lead when needed
  • You thrive in a fast-paced environment and are comfortable with late nights, weekends, and public holidays
  • You bring curiosity, care, and a strong work ethic to every shift
  • You're someone who brings the joy – especially during the most magical time of year

What You'll Love

  • Generous team discounts to stock up on gifts (or treat yourself)
  • A team culture built on warmth, collaboration, and celebration
  • Flexible hours over the peak Christmas period – starting from October
  • The chance to grow your retail and leadership experience with a beloved brand

Ready to make this Christmas one to remember?

Join dusk and help us create heartfelt moments, one scented candle at a time.

Apply now and become part of something special.

Please note: This is a seasonal casual position commencing in October, with availability required across late nights, weekends, and public holidays.

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