Claims Administrator

1 week ago

Brisbane, Queensland, Australia Gallagher Bassett Full time $60,000 - $80,000 per year

Your Role

To lodge claims in a cost effective, professional and customer focused manner while providing administration support to the wider claim's administration team.

These positions will be offered on a permanent full-time basis and we offer a flexible hybrid approach of working in our Brisbane CBD office and Working From Home (WFH).

Responsibilities

You will add value to Gallagher Bassett across the following:

  • Learn and understand the claims lodgement process
  • Resolve and review the process for notifying and investigating claims
  • Identify claims handling operational improvements and implement these
  • Process complex and non-complex claims
  • Provide professional and customer focused claims service to key internal partners
Qualifications

We're interested in hearing from people who possess:

  • Administration experience/knowledge of general business and administrative practices
  • Experience in client services or Data entry
  • Excellent time management skills and the ability to prioritise tasks
  • Great communication, interpersonal skills, and a team player attitude
  • Admirable customer service skills
  • PC literate – Database and Microsoft Office

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Birthday leave
  • Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

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