Financial Wellbeing Coach NSW

Brief Description

• Permanent Full Time role based in Marrickville with flexibility to WFH
• Salary packaging, gifted leave at Christmas and Easter, paid parental leave
• Competitive above-award salary, SCHADS Level 5

Role Purpose
As a Financial Wellbeing Coach, you will work one-on-one with individuals who have experienced financial abuse, providing personalised support and coaching. You will help clients identify financial goals, build practical skills and confidence, and connect with wraparound services such as financial counsellors, community legal centres, and microfinance programs.

Operating in a hybrid model of virtual and place-based outreach, this role is perfect for someone who can bring both compassion and structure to highly individualised recovery journeys. The successful candidate must hold an Australian Driver's License to delivery outreach programs.

Key Responsibilities

• Deliver trauma-informed, client-led financial coaching, helping clients set and achieve meaningful goals
• Co-create financial roadmaps with clients and act as an accountability partner during their recovery
• Facilitate referrals to financial counselling, legal services, and other supports in collaboration with the FIH team
• Provide coaching in person, by phone, or via video – based on what works best for the client
• Use culturally safe, inclusive, and strengths-based practice that respects the lived experience of financial abuse
• Support group facilitation, workshops, and outreach events to increase program visibility and access
• Keep accurate, confidential records and adhere to privacy and information-sharing requirements
• Actively contribute to service design, evaluation, and continuous improvement initiatives

About You
You are deeply committed to social justice, trauma-informed care, and client-centred practice. Whether you bring personal insight or professional experience, you understand the real impacts of domestic and financial abuse—and you're ready to help people reclaim their power and voice through financial independence.

You Will Have

• A tertiary qualification in Social Work, Community Development, Psychology, Financial Counselling, or related field
• Experience delivering financial capability, counselling, or coaching services
• Strong understanding of family violence, particularly the dynamics and impacts of financial abuse
• Capacity to facilitate individual sessions and small group programs confidently
• Cultural competency and experience supporting people from diverse and intersectional backgrounds
• Outstanding interpersonal and communication skills
• Ability to work independently and collaboratively across multidisciplinary teams
• A current Driver's Licence and willingness to travel for community-based outreach

Benefits

• Salary packaging - which can add up to $15,900 in tax-free pay per year
• 4 days gifted leave at Christmas and Easter (pro rata)
• Up to 100 hours of paid study leave (where relevant to role)
• Hybrid working arrangement with opportunity to wfh 1 day a week
• 12 weeks paid parental leave (primary career)
• Additional leave through purchase leave pathways
• Employee Assistance Program, a free and confidential counselling service
• Eligible for participation in the portable long service leave program

About Us
Our strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person's right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

How To Apply
Please click 'Apply' to complete your application. Please upload your resume and a brief cover letter addressing the key selection criteria.

Applications are considered as they are received. APPLICATIONS CLOSE: Sunday 26th October
To view the position description click please email

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.
Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.