Senior Debt Collector – High-Value Accounts- Gold Coast

2 weeks ago

Burleigh Heads, Queensland, Australia Payment Brands Group Full time $72,000 - $96,000 per year

Are you a confident communicator with a sharp mind for strategy and results?

At Marshall Freeman Collections, we're seeking an experienced Senior Debt Collector who thrives on turning challenges into resolutions. If you're skilled in dispute resolution, negotiation and managing high-value debt portfolios then we want to hear from you.

About the Role

In this full-time position, you'll be working with a dynamic, high-performing team on the Gold Coast. You'll work as part of a high-performing team to resolve larger, often complex debts, partnering with both businesses and individuals to achieve fair, effective outcomes together.

What You'll Be Doing

· Managing and negotiating recovery of high-value debt accounts

· Using dispute resolution and negotiation skills to achieve win-win outcomes

· Building and maintaining strong relationships with clients and stakeholders

· Thinking strategically to overcome obstacles and close cases

· Navigating compliance requirements and legal processes

· Collaborating with internal teams to improve recovery strategies

About You

You're not just experienced, you're effective. You bring:

· 3+ years experience in debt collection, account recovery or a related field

· Strong negotiation and dispute resolution skills

· Excellent communication skills, both written and verbal

· Confidence in handling larger and more complex debts

· Client management experience, ideally with commercial clients

· Ability to stay calm under pressure and manage competing priorities

· Background in law or legal processes (preferred but not essential)

· A professional, ethical approach and strong problem-solving mindset

Why Join Marshall Freeman?

We're a respected leader in Australian debt recovery with a reputation for results and a culture that values its people.

· Competitive salary + performance-based incentives

· Ongoing training and development

· Clear career progression paths

· Supportive, team-focused work environment

· Office based on the beautiful Gold Coast

If you're motivated to take control of your career and thrive in a role where your skills are valued then please apply today.

Submit your resume and a short cover letter telling us why you're the right fit for this opportunity.

Job Types: Full-time, Part-time, Casual

Pay: $37.00 – $48.00 per hour

Expected hours: 30 – 38 per week

Application Question(s):

  • Do you have debt collection or accounts receivable experience?

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

Expected Start Date: 08/09/2025

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