Digital Product Manager

2 weeks ago

Sydney, New South Wales, Australia Teachers Mutual Bank Limited Full time $120,000 - $180,000 per year

About the Role

We are seeking an experienced Digital Product Manager / Digital Product Owner to own our mobile banking app and play a leading role in shaping its vision, strategy, and delivery. This role requires a strong blend of product strategy, leadership, customer experience and technical understanding, ensuring our mobile platform continues to be secure, innovative, and customer-centric.

Key Responsibilities

  • Define and deliver the product roadmap for the mobile banking app.
  • Work in a cross-functional product team, fostering collaboration and professional growth.
  • Conduct market research, competitor analysis, and customer feedback reviews to identify opportunities for growth.
  • Collaborate with engineering, design, and QA teams to ensure successful product delivery in an agile environment.
  • Partner with compliance, security, and business stakeholders to ensure regulatory alignment.
  • Monitor and optimise OKR's including adoption, engagement, conversion, and NPS.
  • Identify and implement innovative digital banking features.

About You

  • 5+ years in product management, with at least 2 years in mobile applications.
  • Strong technical and analytical skills, with experience in APIs, UX/UI, and agile frameworks

Skills

  • Proven ability to translate customer needs into digital product solutions.
  • Excellent stakeholder and communication skills.
  • Knowledge of banking regulations, cybersecurity, and data privacy standards preferred.

About us:

Teachers Mutual Bank Limited is one of the largest mutual banks in Australia. We are a globally-recognised socially responsible bank with profit-for-purpose as our business model and philosophy. At our Bank, social responsibility is built-in, not bolted on and drives our business practices, people, and products.

We are proud to serve some of Australia's essential workers in education, emergency services and healthcare. We believe they deserve a bank that does good for their community.

We have been named one of the World's Most Ethical Companies for ten years in a row and are a Certified B Corp Bank.

Our employees embrace our organisation's values of passion, advocacy and sustainability, and contribute to a diverse and inclusive workplace culture founded on mutual respect, equality and a focus on striving to deliver exceptional member service.

We are an Employer of Choice, promote Diversity and Inclusion, and follow EEO principles by appointing on merit. We work under a hybrid working model to provide flexibility in the workplace. For more information about working conditions as well as our employee value proposition, please visit the careers page on our website at or find us on LinkedIn

How to apply:

Please click the APPLY button and follow the prompts.

For a confidential conversation, please contact

Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd.

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