Medical Receptionist, experienced

1 day ago

Newcastle, New South Wales, Australia Lake Macquarie Medical Centre Full time $50,000 - $70,000 per year

This role is y for a motivated and reliable person who not only has excellent administrative skills bit who also has outstanding customer service skills. We are seeking a team player to assist in the daily operations of our front desk. You must have the ability to multitask, be a hands on individual and be self-motivated.

Essential Criteria:

Minimum of 2 year experience working in a general practice, familiar with Best Practice and Hotdoc.

Duties include:

  • All elements of customer service including telephone and face to face
  • Processing payments and invoicing
  • Basic administrative duties including scanning, filing, faxing, mailing etc
  • Organising and management of appointments and patient enquiries
  • Support general practice maintenance
  • Excellent time management with fast pace and multi-tasking skills
  • Caring and compassionate personality
  • Proficient with medical specific software Best Practice and Hotdoc
  • Knowledge of Medicare Benefits Schedule
  • Positive, with a strong work ethic, reliable, willing to learn new knowledge

For Senior Medical Receptionist at least 3-5 years' experience, include the above and following skills, some managemenat respinsibilities

  • Good knowledge in Best Practice, PIPS, WIPS and PRODA. Ensure software including Best Practice is updated with all Medicare, Veterans Affairs', Workcover and Insurance report amounts being updated in a timely manner
  • Collection of debt including monitoring and following up debtors
  • Maintain knowledge of and a commitment to Quality Improvement and Risk Management
  • Drive the ongoing accreditation process, ensuring all standards are maintained consistent with RACGP and QPA accreditation standards as applicable to the service

Only for local residents in Lake Macquarie or Newcastle and worked in GP practice recently with good knowledge the software Best Practice & Hotdoc to apply

Applications, including a cover letter and resume, and any queries to be directed to

Job Type: Part-time

Pay: $28.00 – $35.00 per hour

Expected hours: 20 – 32 per week

Experience:

  • Customer service: 5 years (Preferred)
  • Medical administration: 1 year (Required)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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