Injury Management Administrator

Multiple

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INJURY MANAGEMENT ADMINSTRATOR OR ADVISOR

We are excited to invite a motivated
Injury Management Administrator / Advisor
to join our national team, to be based at MEL,SYD or BNE Airport, on a full-time basis.

More About This Role
Reporting to the Manager, Employee Relations, the Injury Management Advisor, will play a key role in supporting injury management across dnata catering & retail, administering and coordinating rehabilitation programs. You will ensure the timely and safe return to work of injured and/or ill employees within the local business unit. You will also promote a positive health and safety culture.

In a Nutshell, Your Main Responsibilities Are

• Ensure affected staff member is properly triaged and that proper care and professional medical treatment is available
• Acute post injury phase, liaise with site management immediately following up with affected staff member
• As soon as appropriate, record accurate account of where, when, how and why injury has occurred.
• Where possible, be involved in the initial doctor's consultations for the injury.
• Maintain contact with site management and or injured employee, to monitor progress of their recovery and return to work.
• Manage the workers compensation function with a focus on proactive injury prevention strategies
• Develop and implement initiatives that contribute to overall workers compensation strategic objectives.
• Drive the return-to-work program and overall management of workers compensation claims within our insurer framework.
• Coach management and drive organisational education with regard to responsibilities in relation to relevant legislation
• Manage all legal correspondence, enquiries and representations relating to workers compensation matters and Workers Compensation Court
• Manage the Company's Return to Work (RTW) program, including improvements to the system, policy, process and supporting tools
• Ensure that insurers are provided relevant employer information when they are preparing documentation for IME to optimise the quality and relevance of the reports
• Work closely with the Injury Management Coordinator to ensure they can provide support and leave coverage when required
• Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures and guidelines at all times.
• Develop strategies and methods to reduce time lost and improve the RTW experience, including working with all parties to ensure participation and co-operation for a return-to-work plan
• Work to improve the regular reporting processes so that leaders across the business have data that is useful, actionable and able to support decision making
• Provide administrative support to the local People & Culture team for long term absent employees, following the companies Fit For Work process.

What do you need to be successful in securing this role?

• Rehabilitation and RTW training/qualification or similar would be highly regarded.
• Workers Compensation / Injury Management Coordinator training, Cert IV Personal Injury Management would be an advantage but not required.
• Demonstrated capability working in a similar position within a multi-site organisation.
• Understanding of applicable State / Territory Workers compensation schemes (case management experience will be highly regarded).
• Strong time management and computer skills
• Excellent communication skills both written and verbal.
• Able to build effective and influential relationships with internal and external stakeholders as well as an awareness of multi-cultural and diverse workplaces.
• Current full driver license would be an advantage.

What's in it for you?

• Competitive Salary.
• 5 weeks Annual Leave per 12 months service.
• Free onsite parking, daily staff meals, and uniforms.
• Access to our tailored Employee Novated Car Lease program.
• Career development and progression.
• Be part of a close knit and dedicated team that are committed to excellence.
• Discounts at hundreds of retailers (such as Woolies, Caltex and JB-HiFi), discounted health insurance, and wellbeing resources including online exercise classes.

About Us
We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world's top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata – part of the Emirates Group – is one of the world's largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.

Want to know more about dnata catering and our global businesses? Visit our Australian careers website and watch a short video here:

Does this role sound perfect for you? If so, we want to hear from you
To start the journey of joining our team, click the link below and upload your resume, and cover letter that outlines your suitability for the role.