Parts & Service Advisor

2 days ago

Ballarat, Victoria, Australia Eason's Car Centre Full time $60,000 - $80,000 per year

Position: Parts and Service Advisor – Full Time

Location: Easons Car Centre – Ballarat's European Car Specialist

An excellent opportunity to join a respected and professional team with the added benefit of early Friday finishes at 1:00 PM.

Easons Car Centre is Ballarat's trusted European car specialist, known for our high-quality service, technical expertise, and exceptional customer care. We're currently seeking a Full-Time Parts and Service Advisor to play a key role in our workshop's day-to-day operations.

About the Role

This is a dual-purpose role, primarily focused on spare parts coordination with added responsibilities in customer service and workshop administration. You'll be the go-to person for all things parts-related and will support our Service Advisors when needed.

Key Responsibilities
  • Source, order, and manage inventory of spare parts and accessories.
  • Prepare and send quotes for additional repairs or servicing identified during inspections.
  • Respond promptly to customer quote requests and follow up as required.
  • Maintain accurate stock records and ensure timely availability of required parts.
  • Assist as Service Advisor during staff leave:
  • Greet and assist customers in person and over the phone.
  • Schedule service appointments and manage workshop bookings.
  • Prepare and manage job cards.
  • Coordinate communication between technicians and customers to ensure seamless service delivery.
About You

To succeed in this role, you'll bring:

  • Experience in an automotive or spare parts environment (essential).
  • Excellent customer service and communication skills.
  • Strong organisational abilities and attention to detail.
  • Confidence using workshop software and general computer systems.
  • A proactive approach and the ability to multitask in a fast-paced setting.
  • A team-focused attitude with a genuine interest in cars, especially European models.
What We Offer
  • A full-time role with early Friday finishes – we're done at 1PM
  • A supportive and knowledgeable team environment.
  • Opportunities to work with premium European vehicles.
  • Ongoing development.
  • A clean, modern, and professional workshop setting.

If you're looking for a long-term position within a respected and specialised automotive team, we encourage you to apply and discover the benefits of working with Easons Car Centre.

Resumes can be sent via this platform, or directly to

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