Gaming Staff
6 days ago
The opportunity
Join the team at McGuire Hotels' Marsden Tavern in Marsden, Queensland as a casual Gaming Staff member. In this role, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the gaming facilities within the tavern.
Key responsibilities
- Provide friendly and efficient service to all customers in the gaming area
- Ensure the gaming machines and related equipment are well-maintained and functioning properly
- Assist customers with the use of gaming machines and respond to any queries or issues they may have
- Monitor gaming activities to ensure compliance with relevant regulations and internal policies
- Assist with the reconciliation of gaming machine cash and the completion of relevant paperwork
- Contribute to the overall positive atmosphere and experience for customers within the tavern
What we're looking for
- Previous experience working in a customer service or gaming-related role, preferably within the hospitality industry
- Strong communication and interpersonal skills, with the ability to provide excellent customer service
- Familiarity with the operation and maintenance of gaming machines and related equipment
- Knowledge of relevant gaming regulations and responsible gambling practices
- Commitment to working as part of a team to contribute to the overall success of the venue
- Availability to work a variety of shifts, including evenings, weekends and public holidays
What we offer
As part of the McGuire Hotels' team, you'll enjoy a friendly and supportive work environment, opportunities for career development, and a range of employee benefits, including penalty rates for weekends and public holidays. We are committed to creating a diverse and inclusive workplace, and we welcome applications from candidates of all backgrounds.
If you're passionate about providing exceptional customer service and want to be part of a dynamic hospitality team, we'd love to hear from you. Apply now to join the team at Marsden Tavern
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