Employment Support Consultant

1 week ago


Sydney, New South Wales, Australia Ability Options Full time $65,866 - $83,516 per year

Who are we?
Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.

We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.

Inclusive Employment Australia (IEA) is a program that aims to provide specialist support to people living with disabilities seeking employment.

The Opportunity
The purpose of the Employment Support Consultant is to engage with participants and help navigate their personal challenges and develop necessary skills for employment.

Job type: Max-Term Full-time, 38 hours per week

Location: Macarthur and Caringbah (some travel may be required across the region)

Salary: $65,866 per annum + super and $18,650 in salary packaging (including meals and entertainment) + monthly RDOs

Your Key Responsibilities Include, But Not Limited To

  • Managing ongoing case load of participants including conducting initial appointment, reviewing client goals, completing assessments and developing individualised career action plans.
  • Actively engaging in job preparation and job search activities with participant including creating and uploading resume to relevant systems.
  • Prepare material and facilitate successful capacity building workshops for small group of participants.
  • Maintaining accurate records of participant case load and interactions.
  • Meeting performance indicators by converting sale leads into placements

Essential Criteria

  • Excellent customer service and interpersonal skills
  • Highly developed administrative and organisational skills
  • Ability to work in target based, fast paced environment
  • Exceptional verbal and written communication skills and ability to interact effectively with people across different cultures and backgrounds
  • Ability to prioritise workload, use initiative and multi-task
  • Ability to work effectively and collaboratively as part of a team
  • High level of computer literacy
  • Satisfactory background checks including Police Check and Working With Children Check (or willingness to obtain)
  • Knowledge of and commitment to child safe standards and mandatory reporting requirements
  • Current driver's licence (minimum P2)
  • Comprehensive Car Insurance and Motor Vehicle Registration

We are wanting to hear from candidates who enjoy providing a positive customer and client experience, thrive in a target-based environment, are motivated by exceeding their professional and personal goals. If this sounds like you, then please do not hesitate to apply today.

Culture & Benefits
Ability Options is a value driven organisation where the people we support are at the centre of everything we do. We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training.

In return for skills and experience, our people receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program, flexible work arrangements including RDOs and the ability to significantly increase your take home pay with not-for profit salary packaging.

If you are passionate and have the desire to unlock possibilities for those we support, then we would love to hear from you

If you have any enquiries regarding this role, please contact the IEA - Manager Hayley Cremona.

Hayley Cremona
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Ability Options prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender including those who identify as Aboriginal and Torres Strait Islander peoples, and people with a disability.

Ability Options is committed to the safety, wellbeing and inclusion of children and young people. All successful applicants are subject to probity and pre-employment checks. Vaccination against infectious diseases is strongly encouraged.

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