HR/ER Advisor

Join Goodstart as a trusted HR/ER Advisor - Investigations, leading fair and transparent workplace investigations relating to child safety.

Partner with leaders, uphold compliance, and support a culture of care and accountability that ensures every child can feel safe and be safe.

Role: HR/ER Advisor - Investigations

Location: Flexible location | Hybrid options available

Employment Type: Permanent, Full-time

At Goodstart Early Learning, we believe all children deserve the best possible start in life.

Our Role:

As our HR/ER Advisor - Investigations, you will be the key point of contact for allegations relating to workplace matters involving child harm. Reporting to the Head of People, and working within the People and Culture team, you will ensure procedural fairness in investigations, support the Child Safe Panel, and provide leaders with advice and tools to make informed and timely decisions in line with our child safe commitment.

Your Impact:

• Manage the assessment and case management of workplace matters involving child harm.
• Oversee allegations, investigations, and risk assessments with fairness and transparency.
• Support the Child Safe Panel, presenting issues and recommendations for outcomes.
• Equip leaders and teams to prevent, identify, and respond to risks using the look, do, tell framework.
• Partner with leaders on complex child protection incidents and workplace issues.
• Ensure compliance with legislation, regulations, and National Principles for Child Safe Organisations.
• Maintain accurate and confidential case records using case management systems.
• Collaborate with the People team to drive continuous improvement in investigations and people practices.
• Champion wellbeing initiatives that foster compassion, support, and a safe culture.

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
• Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You'll bring to the table:

• Tertiary qualifications in Human Resources, ECEC or equivalent experience
• Demonstrated experience in managing investigations, disciplinary processes, or grievance matters
• Strong understanding of people processes and compliance requirements
• Customer service mindset with the ability to support leaders and teams with empathy and professionalism
• Strong written and verbal communication skills, with the ability to tailor your approach to different audiences
• Systems and technology savvy- comfortable using case management tools and operating in a tech-enabled environment
• High levels of accuracy, attention to detail, and the ability to work effectively in a fast-paced, high-volume environment
• Current Working with Children Check

How to apply

Click 'Apply Now' and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process. At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email

Have a question? Contact our Talent Acquisition Partner - Vinisha via email

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.