Claims Service Officer

2 days ago

Sydney, New South Wales, Australia Allianz Insurance Full time $60,000 - $80,000 per year

CLAIMS SERVICE OFFICER/S – PERSONAL INJURY I SYDNEY, NSW (Temporary contract until 28th November 2026)

At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers. 

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. 

Let's care for tomorrow, so we can create a better future together, for everyone. 

About the role

  • Ensure internal and external customer expectations are exceeded and business objectives met by efficiently undertaking claim processing and administrative functions including lodgement of new claims and processing medical transactions.
  • Ensure work is completed with a high level of accuracy, decisions are evidence based (in line with allocated authority), clearly documented and in accordance with external/internal policy and procedure.

About you

  • Experience in a customer service (including retail) or administration support role - insurance and/or finance industry with knowledge of Workers Compensation would be an advantage.
  • An understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation would be an advantage.
  • Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools
  • Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information

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