Senior Document Controller

As the Senior Document Controller, you will lead the Delivery Authority in the Document Control function, providing operational oversight and expert guidance to ensure document management services support compliance, reporting, and governance across the project. You will coordinate daily workflows and mentor team members, fostering best practices and continuous improvement in document control. This role oversees the Project Document Collaboration System (PDCS) and supports system functionality across TeamBinder and Content Manager (TRIM), in collaboration with the System Administrator. You will also facilitate technical review workflows, manage formal Requests for Information, and contribute to the successful delivery of handover and handback documentation.

Cross River Rail Delivery Authority (CRRDA)…Your chance to work with the best
Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It is a catalyst for wider rail transformation underway across the South East Queensland and it is already playing a key role in how we prepare for the 2032 Olympic and Paralympic Games.

Cross River Rail is a new 10.2km rail line including 5.9km of twin tunnels running under the Brisbane River and CBD, with four new underground stations at Boggo Road, Woolloongabba, Albert Street and Roma Street. The Cross River Rail Delivery Authority is also tasked with multiple supporting projects and activities, including accessibility rebuilds for eight surface stations, construction of three new stations on the Gold Coast, upgrades for stabling yards, track works and surface rail enhancements, and the introduction of a new world-class digital train signalling system.

About The Role
As the Senior Document Controller, you will lead the Delivery Authority's Document Control function, providing operational oversight and expert guidance to ensure document management services support compliance, reporting, and governance across the project.

You will coordinate daily workflows and mentor team members, fostering best practices and continuous improvement in document control. This role oversees the Project Document Collaboration System (PDCS) and supports system functionality across TeamBinder and Content Manager (TRIM), in collaboration with the System Administrator. You'll also facilitate technical review workflows, manage formal Requests for Information, and contribute to the successful delivery of handover and handback documentation. Working closely with internal teams and external Alliance partners, you will play a key role in aligning document control processes with project requirements throughout all phases of delivery.

This opportunity is offered as a contract until August 2028 with possibility of extension.

Key Responsibilities

• Provide operational leadership to the Document Control team and manage workflows
• Guide document management strategies across all project phases
• Lead project handover and handback documentation to meet contractual obligations
• Support TeamBinder functionality and reporting; escalate technical issues
• Represent Document Control in stakeholder forums
• Provide level 1 and 2 user support across PDCS, TeamBinder, and TRIM
• Review and advise on Document Management, Configuration, and Change Management Plans
• Facilitate data sharing and ensure compliance with information governance
• Develop workflows and automate document control for efficiency

About You

• Proven experience in senior document control, including team leadership, mentoring, coaching, and implementing strategies, procedures, and process improvements
• Strong knowledge of document management systems, with experience using TeamBinder, Content Manager (TRIM), or ProjectWise
• High attention to detail and organisational skills to identify discrepancies, maintain integrity, manage workflows, prioritise tasks, and respond to urgent RFIs
• Effective verbal and written communication to liaise with stakeholders, senior management, auditors, and represent Document Control at meetings
• Understanding of document control requirements across the project lifecycle: start-up, design, procurement, construction, commissioning, and closeout
• Ability to provide authoritative advice on document control and records management, ensuring compliance with contractual and governance obligations

Why work with CRRDA?
On Cross River Rail you will not only work with the best but become your best. And as we enter a new phase of delivery, our project offers a rare career opportunity for top tier professionals to have played their part on something that is genuinely city shaping and transformative.

Our people are supported with flexible work options, career development through the Australian Institute of Management, salary packaging and access to world class employee assistance provider Telus Health.

At Cross River Rail we are an equal opportunity employer and strive to build balanced teams from all walks of life.

How To Apply
Please submit your Resume by clicking on the apply link before the closing date of 18 January 2026.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all Cross River Rail Delivery Authority vacancies.

Occupational group
Administration