Head of Quality – Product Innovation, Lifecycle

Purpose:

As Australia's most trusted manufacturer of natural health products 15 years running, and one of the Financial Reviews Best Places to Work in 2023, it couldn't be a better time to join a truly purpose-led brand that has wellbeing at the heart of our culture We are excited to offer the role of Head of Quality – Product Innovation, Lifecycle & Release

The Head of Quality – Product Innovation, Lifecycle & Release is responsible for implementing product quality strategy to ensure the delivery of high-quality products that meet or exceed customer expectations and regulatory standards. This role is a people management role which requires overseeing the entire product lifecycle, from conception/development and throughout each product's lifecycle

This role reports to a Director, Quality - Product Innovation, Lifecycle & Release and will be required to be work from either of our work sites in NSW – Warriewood (preferred) and Surry Hills at least 4 days a week in office and 1 day a week working from home. 

What we offer?

• Opportunities to support your local community through paid community leave
• A socially responsible work environment, on track to be carbon neutral by 2030
• Great benefits to support your health and wellbeing, including access to discounted products
• Mental health support for you and your family through our Sonder assistance program

Responsibilities include:

• • Leadership and Management: Implement the product quality strategic plan, lead and mentor the Product Innovation, Lifecycle team, fostering a culture of quality, accountability and continuous improvement to deliver a competitive edge for Blackmores.  

• • Quality Standards: Oversee the development, implementation and robust processes and standards. Ensure compliance with industry regulations, TGA, safety standards and customer-specific requirements. Ensure the Product Innovation, Lifecycle teams are up-to-date with industry trends, emerging technologies and evolving best practices. 

• • Process Improvement & Risk Management: Drive the adoption of best practices in quality management and continuous improvement. Identify, assess and mitigate quality risks at each stage of the product lifecycle.  

• • Stakeholder Management: Collaborate cohesively with key stakeholders, including Regulatory Affairs, Pharmacovigilance (PV), Quality Assurance, Product Development and Group Operations. 

Who are you?

• Formal tertiary qualifications in Chemical Engineering, Lifesciences, Biosciences.
• Possess at least five years of experience or more in people management experience in Quality with a proven record of leading teams to deliver high-quality products in a fast-paced environment
• Demonstrated strong leadership capability with proven experience in driving a high performing team and agile culture.
• Strong knowledge of the Health Authority Organisations and Therapeutic Goods Act (TGA) guidelines.
• Strong knowledge of product quality management systems, risk management and industry standards from either complementary medicine, pharmaceuticals, consumer healthcare or food manufacturing environment. 
• Experience in driving continuous improvement initiatives and managing quality control processes across diverse product categories
• Excellent interpersonal communication and organisational skills.
• Ability to thrive in a fast-paced, highly agile workplace. 

Blackmores Group is a leading natural health company with proud Australian heritage, with extensive reach across Asia Pacific.  Founded by visionary naturopath Maurice Blackmore in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day.

Blackmores Group operates in over 12 markets, with headquarters and a state-of-the-art manufacturing facility in Australia, and offices across South East Asia and China.

Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.