General Manager

• Lead the operational and strategic management of the facility, ensuring high standards of care, compliance, and resident satisfaction are consistently achieved.
• Drive a culture of excellence through effective leadership, team engagement, and continuous improvement initiatives aligned with Regis' values and business objectives.

The opportunity

Your role as General Manager is to lead and manage our Armadale home, ensuring the highest standards of person-centred care and services for residents and their families. You will nurture a culture of collaboration, care, compliance and outstanding customer service, providing strong leadership and fostering continuous improvement. The General Manager will engage and motivate a high-performing team through effective coaching and development. A significant focus of your role includes workplace safety, adherence to the Aged Care Act 2024 and standards, and achieving customer and commercial outcomes. You will build strong internal relationships, leverage Regis resources and systems, and implement new ideas to continually improve performance for the home and as a leader within Regis.

Join our passionate team who love what they do and can support you in building your career at our Regis Home.  Our continuity of carer model means you will have the time to build strong relationships through being the familiar face our residents rely upon.

At over 84 locations supported by 12,000 employees across Australia, there are endless opportunities to grow or progress your career in any way you want.

How you will make an impact as General Manager

As General Manager at Armadale, you will play a pivotal role in leading the day-to-day operations of the facility, ensuring excellence in care, compliance, and resident experience. You'll drive performance across clinical, financial, and team outcomes, foster a culture of collaboration and continuous improvement, and build strong relationships with residents, families, and staff. Your leadership will directly influence the quality of care and the overall success of the home.

What you will bring to the role

• Senior leadership experience in Health and/or aged care – Highly regarded
• Demonstrated commercial acumen within a services environment.
• Demonstrated capability and experience in leading a multi-disciplinary team, and strong leadership
• Excellent time management and ability to work within deadlines.
• Experience with financial targets, human resource management and asset management.
• Proven ability to implement change
• Knowledge of aged care funding (essential);

• Knowledge of the application of Federal, State and Local Government Regulations, Statutes, and acts as they pertain to all aspects of operating within the aged care sector (not essential);

• Highly developed interpersonal, written and verbal communication skills.

• Tertiary qualifications / Degree, and Post Graduate Qualifications (highly regarded) in a relevant discipline

Benefits that support and reward you

• Enjoy a flexible working environment giving you better life balance and wellbeing
• Lots of opportunities to realise your potential in an organisation that invests in your personal development.
• Be supported to grow, learn, and explore new career pathways or specialisations across Australia
• Salary Sacrifice – Novated Lease (Maxxia)
• Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support
• An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis
• Plus, we have reward and recognition programs celebrating your hard work

Belonging at Regis Armadale

Set on the edge of leafy Armadale, Regis Armadale is just a stone's throw away from Malvern Central Shopping Centre, the sprawling Glenferrie Road shopping and dining precinct, and the magnificent parks and gardens of Caulfield. Our Home is also located just a two-minute walk from Malvern Station.

We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.

What our people love about working here

As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. We make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.

We believe in the power of hearts and minds. We know how the little things make a real difference. We are a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you are physically and psychologically safe at work. We want you to feel seen, valued, and respected for who you are as an individual and the professional skills you bring to the team. We celebrate your work, support your life outside of work and consider you one of our own from the start.

At Regis, real impact starts with you.

No matter your role, you can take pride in knowing you are making a real, lasting impact on people's lives and helping to shape the future of aged care in Australia. It is work you can feel good about. #JoinRegis

To work in residential aged care, you will need to provide satisfactory background checks, including NDIS or police check (role dependent), current year flu vaccination, and certification proof.