Service Advisor – Fast-Paced Front of House, Own the Workflow

3 days ago

Merimbula New South Wales, Australia Goodyear Autocare Merimbula Full time $60,000 - $80,000 per year

About us

Goodyear Autocare Merimbula is an award winning, community-first workshop serving locals and visitors for 11+ years. We run a busy, professional operation and keep our community safe on the road.

The role

This is a fast-paced, front-of-house role where you drive the day. You'll coordinate bookings, keep customers informed, and keep the workshop moving. Success here requires sharp time management, proactive communication, and calm under pressure.

What you'll do

  • Own the daily schedule: book, sequence, and adjust jobs in real time
  • Greet customers in person/phone/emails, triage needs, set expectations clearly
  • Prepare quotes/invoices; get timely approvals and authorisations
  • Process payments accurately: cash, EFTPOS, Zip, Afterpay, direct deposit
  • Balance till/EFTPOS settlement, reconcile end-of-day takings and receipts
  • Liaise with technicians; send clear updates and photo reports
  • Keep customers informed on progress, costs, and ETAs—no surprises
  • Maintain accurate job cards and parts status; close out jobs cleanly

What success looks like here

  • Zero cash handling errors; till balanced daily without supervision
  • You anticipate bottlenecks and reshuffle before delays hit
  • Customers and techs are updated proactively—no chasing
  • Tight diary discipline: on-time starts, minimal idle bay time
  • Accuracy maintained under pressure (8–10am peaks, holidays)

Must-haves

  • Experience in service advising or fast-paced customer service
  • Proven cash handling accuracy and reconciliation experience
  • High integrity and attention to detail with payments and invoicing
  • Strong time management and prioritisation under pressure
  • Clear, confident communication (phone and face-to-face)
  • Computer confident (POS/booking systems, email); driver's licence

Nice-to-haves

  • Automotive service advisor experience
  • Workshop Mate familiarity or similar systems

Hours and perks

  • Full-time (Negotiable) on-site at 39 Merimbula Drive, Merimbula NSW
  • Staff discounts on tyres, batteries, accessories
  • Supportive, no-nonsense team; structured handover and training

How to apply (follow all steps)

  1. Send your resume to with subject: Service Advisor – Your Name.
  2. In 6–8 sentences, describe a time you managed competing deadlines in a busy environment. How did you prioritise and keep stakeholders informed?
  3. Share your earliest start date and availability (incl. holiday periods). Applications close: 24th October 2025. Shortlisted candidates will be contacted.

EEO We welcome applicants of all backgrounds. If you're organised, proactive, and thrive in a fast-paced team, we'd love to talk.

  • Front of House

    3 days ago

    Wagga Wagga, New South Wales, Australia The Charles Boutique Hotel and Dining Full time $40,000 - $60,000 per year

    The Opportunity We're looking for an enthusiastic and experienced Front of House (FOH) team members to join our dynamic team at The Charles Boutique Hotel and Dining in Wagga Wagga, NSW. As an FOH team member, you will play a crucial role in providing exceptional customer service and creating a memorable dining experience for our guests.Key...

  • Front of House Staff

    4 days ago

    Wantirna South, Australia The Coffee Club Full time

    We’re looking for friendly, energetic and reliable Front of House team members to join our team at The Coffee Club Knox Ozone. If you love providing excellent customer service and enjoy working in a fast-paced café environment, we’d love to hear from you! What you’ll do: - Greet and serve customers with a smile - Take orders and deliver food and...

  • Front of House Champion

    4 days ago

    Merimbula, Australia Santa Fe Restaurant Full time

    Front of House Champion to lead our casual team and learn bar for permanent position going forward including 4 lunch shifts and 5-6 night shifts per week. competent with customers, digital ordering systems, till, phone orders, bookings, and hopefully full bar going forward. Reliability and commitment to excellence is absolute essential **Job Types**:...

  • Barista/front of House

    2 weeks ago

    Wantirna South, Australia Billy's Kitchen Full time

    Billy's Kitchen is on the lookout for Baristas / Front of house staff. Part time & casual positions are available. Applicants must be able to work well in a team, be prompt, reliable, energetic, multi task and be quick on your feet in a fast paced environment. We pride ourselves on having the best customer service skills so if this sounds like you please...

  • Front of House Staff

    2 weeks ago

    Wantirna South, Victoria, Australia Billy's Kitchen Full time $24,000 - $36,000 per year

    Billy's Kitchen is on the lookout for Front of house staff. Full time, part time & casual positions are available.Applicants must be able to work well in a team, be prompt, reliable, energetic and able to multi task and be quick on your feet in a fast paced environment. We pride ourselves on having exceptional customer service skills, so if this sounds like...

  • Front of House Staff

    7 days ago

    South Brisbane, Australia Smokehouse Meat & Co Grill & Bar Full time

    **Job Title**: Front of House Staff - Smokehouse Meat Co Grill & Bar (South Bank, Gold Coast) **Location**: South Bank, Gold Coast, QLD **Job Type**: Part-Time **Pay Rate**: $26-$38 per hour (based on experience) **About Us** Smokehouse Meat Co Grill & Bar is a vibrant, meat-focused restaurant in the heart of South Bank, known for our smoky flavours,...

  • Front of House Staff

    7 days ago

    South Yarra, Australia Mai Jia Full time

    Front-of-House staff needed. RSA essential. You role will include (but not limited to) serving customers, taking orders either in-person, over the phone or via delivery platforms, restocking drink fridge, keeping front area and bathrooms in a tidy state. We are looking for someone: - Quick-learner and can work in a fast-paced environment - Have common...

  • Front of house/Kitchen hand

    2 weeks ago

    Casino, New South Wales, Australia walker street cafe bar Full time $30,000 - $50,000 per year

    The role We're seeking an enthusiastic Front of House/Kitchen Hand to join the friendly team at Walker Street Cafe Bar in Casino, NSW. This is a casual position, offering flexible work hours to suit your lifestyle.Font of house - Barista experience and previous cafe experience is required we are looking to hire someone hours per week with flexible hours -...

  • Front of House

    3 days ago

    South Perth, Australia BodySculpt Aesthetics Full time $45,000 - $65,000 per year

    About the role We are seeking an experienced Front of House / Spa Coordinator to join our growing team at The Head Spa Perth in South Perth, WA. This is a casual role that will be responsible for overseeing the day-to-day operations of our front-of-house team, ensuring exceptional customer service and a seamless experience for all our clients. Working...

  • Front of House Staff

    7 days ago

    South Brisbane QLD, Australia Smokehouse Meat & Co Grill & Bar Full time $39,000 - $79,000 per year

    Job Title: Front of House Staff – Smokehouse Meat Co Grill & Bar (South Bank, Gold Coast)Location: South Bank, Gold Coast, QLDJob Type: Part-TimePay Rate: $26–$38 per hour (based on experience)About UsSmokehouse Meat Co Grill & Bar is a vibrant, meat-focused restaurant in the heart of South Bank, known for our smoky flavours, relaxed atmosphere, and...