Family Support Coordinator

21 hours ago

Waterford West, Queensland, Australia 340da231-fa90-4833-a0ab-9ef3d4d695bf Full time $60,000 - $90,000 per year

About the Schools:

Waterford West State School supports a highly diverse multicultural community including First Nations learners, students with disability, and children in care. Families often require strong advocacy and coordinated support. Waterford West State School celebrates a culture of learning, belonging and engagement.

Edens Landing State School serves a vibrant community, with families from a wide range of cultural and linguistic backgrounds. The school prioritises relationships, engagement, and community connection. Together, these schools provide supportive and inclusive environments where every child is encouraged to achieve their potential.

Why this Role?

As the Family Support Coordinator (FSC) you will:

  • Support children and families in their transition from early childhood services into school.
  • Facilitate access to learning, health, therapeutic and wellbeing supports to reduce barriers to education.
  • Build the capacity of families to support their child's development and long-term engagement.
  • Strengthen school and community partnerships to create inclusive, welcoming environments.
  • Work flexibly, including after hours and across multiple school sites, to meet family and community needs.

Key Responsibilities

  • Build strong relationships with children, families, carers, school staff and external services.
  • Work with teachers and support staff to connect families with targeted services.
  • Support vulnerable cohorts, including Aboriginal and Torres Strait Islander students, EAL/D families, children with disability, and those in care.
  • Use data to monitor engagement, evaluate interventions and inform planning.
  • Maintain accurate case records and manage information responsibly.

Your Knowledge & Skills

Essential:

  • Knowledge of early years transitions and creating welcoming school environments.
  • Ability to support student engagement through positive attendance and behaviour strategies.
  • Experience in case management with vulnerable families, using trauma-informed approaches.
  • Cultural competence working with First Nations and multicultural/EAL/D families.
  • Knowledge of relevant legislation (Blue Card requirements, Disability Standards for Education) and strong record-keeping skills.

Desirable:

  • Understanding of child development and early intervention supports, including NDIS pathways.
  • Experience in interagency collaboration and community development.
  • Skills in working with interpreters and engaging families from diverse cultural backgrounds.
  • Ability to use digital tools for tracking engagement and coordinating referrals.

Mandatory Requirements

  • Current Working with Children Check (Blue Card).
  • Current driver's licence.
  • Ability to work some after hours and travel between sites as required.

Interested? To Apply:

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 1-page written statement in response to the attached role description

Contact Name: Agnetha Roxburgh,

Closing Date: Wednesday, 03 November 2025

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

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