Administrative Assistant needed for busy allied health practice

2 days ago


Waterford West, Queensland, Australia Fizzio for Life Full time $45,000 - $60,000 per year
PART-TIME ADMINISTRATIVE ASSISTANT – ALLIED HEALTH CLINIC

Fizzio for Life is a multidisciplinary allied health clinic committed to supporting diversity and making a positive contribution to our community. We are currently seeking an experienced Administrative Assistant to join our busy and growing team in a part-time capacity.


WHY JOIN US?

At Fizzio for Life, our value statement is: "We care. No compromises."

We live this through a supportive and inclusive team culture, where everyone is valued, respected, and encouraged to grow. Innovation, collaboration, and compassionate care are at the heart of everything we do — for both our clients and our team.


ABOUT THE ROLE

As the first point of contact for our clients, you will play a key role in delivering a positive, welcoming experience and supporting the smooth day-to-day operations of the clinic. We're looking for a mature, personable, and well-organised team member with a proactive attitude and a passion for excellent service.

This is a varied role suited to someone who thrives in a busy environment and has prior experience in health administration and/or familiarity with the NDIS (or a strong willingness to learn). Hours are flexible and negotiable for the right applicant.

Key Responsibilities

  • Front desk reception, client bookings, and diary management
  • Patient liaison – supporting our client's journey through excellent follow-up and rapport building
  • Billing through HICAPS, DVA, WorkCover, NDIS, and other compensable schemes
  • Administrative support for therapists and clinical team
  • Assisting with NDIS-related tasks including service agreements and appointment coordination
  • Maintaining a safe, clean environment in the clinic and hydrotherapy area

WHAT YOU'LL NEED
  • Strong customer service skills and a friendly, professional phone manner
  • Excellent written and verbal communication with strong attention to detail
  • Proven ability to multi-task, prioritise and manage time effectively
  • Calm and solution-focused approach under pressure
  • Confidence using computers and Google Workspace applications
  • Understanding of discretion and confidentiality
  • Willingness to contribute to cleaning duties in a heated indoor pool setting when needed
  • NDIS Worker Screening (or ability to obtain prior to employment)

Desirable:

  • Previous experience in an allied health or medical setting
  • Knowledge of NDIS processes and client management

TO APPLY

Please submit your cover letter and resume addressing the key criteria to:

Be sure to include at least two professional referees.

Interviewing will start early October.



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