Administrative Assistant

1 week ago

Greater Melbourne Area, Australia DRW Entertainment Full time $45,000 - $65,000 per year

Administrative Assistant – DRW Entertainment (West Melbourne)

Part-Time, 3 days a week, working from our West Melbourne Office

With the potential of moving to full time.

We're looking for an enthusiastic, organised, proactive Administrative Assistant with a can-do attitude to support our busy entertainment business. This role is perfect for someone with strong admin skills who enjoys variety and working in a creative industry. This role reaches across many areas of DRW Entertainment reporting to the Tour Coordinator/Operations Lead.

What you'll do:

  • General office and admin support –
  • handle emails, calls, social media messages, maintain and organise physical and digital files, databases & online platform updates.
  • Assist with customer service, including ticketing enquiries and VIP guest coordination.
  • Assist with ticketing build processes and communication with venues from the beginning to the end of the touring process.
  • Generate weekly ticket sales reports for internal use.
  • Assist management with sales reports, budgets and reconciliations in different projects.
  • Support marketing activities – update social media, send e-newsletters, help arrange posters and other promotional materials, schedule content in line with tour announcements/ updates and merchandising.
  • Coordinate the visa process for touring entertainers by gathering documentation from managers/agents, handling applications, coordinating with unions (MUA & MEAA), submitting and tracking online applications, liaising with Immigration, and ensuring all visas are approved on time for the tour party's arrival.
  • Help with online orders and merchandise packing when needed.
  • Provide support to team members across different departments as needed.

What we're looking for:

  • At least 1 year in an admin or office support role (within a similar role, preferably within the music industry)
  • You are goal-oriented, action-focused, with an ability to manage multiple conflicting priorities and last-minute changes.
  • Strong organisational skills – able to juggle multiple tasks, meet deadlines and have great attention to detail.
  • Clear communication skills and ability to work to a high standard with different stakeholders under a fast-paced, deadline-driven environment.
  • Confident using Microsoft Office, Gmail and online platforms (training provided on others like Shopify and Audience Republic).
  • Must be good with numbers and systems, spreadsheets and platforms are our day to day life.
  • A positive, flexible approach – occasional nights, weekends or travel may be required.
  • Have problem-solving skills, think outside of the box and get excited about end-to-end project delivery.

Who are we?

The David Roy Williams Entertainment was established by Shock Records founder, David Williams.

DRW Entertainment comprises different entertainment enterprises, including Concert Promotions,

Music labels, Merchandise Management, Professional Services, Music publishing, and Artist

Services.

Why you'll love it:

We're a small, dynamic team of creative, fast thinkers who thrive on variety - no two days are ever the

same. Everyone here is hands-on and collaborative, sharing ideas and expertise to craft the best

solutions. We value experience, skills, and above all, a positive attitude.

How to apply:

To apply for this role, please email with a Cover Letter and Resume including:

  • Your motivation to apply for this role
  • How your experience and skills will contribute to this role and make you a preferred candidate
  • What is your availability and earliest start date

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