Duty Manager

2 weeks ago

Surfers Paradise, Queensland, Australia Wyndham Hotels & Resorts Full time

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

GO WHERE NO TWO DAYS ARE THE SAME

At Travel + Leisure Co, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Surfers Paradise team as the Front Office Duty Manager today

How You'll Shine

To actively contribute to this global company's vision to put the world on vacation, as a Front Office Duty Manager you are responsible for ensuring the efficient day to day operation of the Reception desk including greeting and registering of owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise.

You will also be responsible for building, developing, training and leading a team proactively to promote high levels of customer service.

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Immediate start + full time hours
  • Permanent full time opportunity 
  • Subsidised private health insurance
  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand

What You'll Bring

To be considered for this great opportunity it is essential that you have the following skills and attributes:

  • Proven experience in a Front Office department at a supervisory level either as a Team Leader, Shift Supervisor or Duty Manager (3 years)
  • Knowledge of hotel property management systems, Opera preferred
  • Events experience highly regarded
  • Excellent communication skills, written, verbal and active listening
  • Detail focused with an organised approach and ability to multitask
  • Positive attitude, vibrant and passionate about delivering exceptional customer service and exceeding expectations
  • Exceptional time management skills and the ability to work under pressure
  • Strong negotiation and problem solving skills
  • Proficiency in using a computer and Microsoft Office applications
  • Bookkeeping /finance experience is highly regarded
  • Immaculate presentation and grooming standards
  • Ability to work a flexible roster, including weekends and school and public holiday periods
  • The capability to work in a fast-paced environment both as part of a team and autonomously

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

  • Duty Manager

    1 day ago

    Surfers Paradise, Queensland, Australia Wyndham Hotels & Resorts Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Food and Beverage Duty Manager

    1 week ago

    Surfers Paradise, Queensland, Australia Voco Gold Coast Full time

    We're looking for an experienced and hands-on Food & Beverage Duty Manager to join the team at voco Gold Coast. This role leads daily operations across restaurants, bars, buffet, events and in-room dining, supporting the Restaurant & Bars Manager to deliver effortless, thoughtful, and reliably different guest experiences.If you're a confident leader with a...

  • Food and Beverage Duty Manager

    1 week ago

    Surfers Paradise, Queensland, Australia VOCO Full time

    We're looking for an experienced and hands-on Food & Beverage Duty Manager to join the team at voco Gold Coast. This role leads daily operations across restaurants, bars, buffet, events and in-room dining, supporting the Restaurant & Bars Manager to deliver effortless, thoughtful, and reliably different guest experiences.If you're a confident leader with a...

  • Duty Manager

    7 days ago

    Surfers Paradise, Queensland, Australia Pacific Concepts Full time

    About the Brand Are you a high-energy hospitality leader with a love for big flavours, bold service, and unforgettable nightlife? El Camino Cantina Surfers Paradise is calling. Located right on the waterfront with uninterrupted beach views, El Camino delivers a fiesta like no other - loud, vibrant energy, legendary margaritas, fast-paced service, and...

  • Assistant Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia Woodfired Mediterranean Grill Full time

    Two vibrant beachfront venues - The Surfers Paradise Beach Cafe and Woodfired Mediterranean Grill (formally Elston). Full-time, stunning ocean views, Great team culture.We are looking for an experienced and motivated Assistant Manager to join our team across two busy, well-loved restaurants located side by side on the Esplanade in Surfers Paradise.If you...

  • Night Manager

    1 week ago

    Surfers Paradise, Queensland, Australia ALH Full time

    Job DescriptionNight Manager | Surfers Paradise BeergardenAre you a proven night owl and a confident leader looking for a structured, high-impact role? The Surfers Paradise Beergarden is searching for a dedicated Night Manager to take the reins during our busiest hours.The Surfers Paradise Beergarden is an iconic, high-volume entertainment venue at the heart...

  • Retail Shop Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia HOTA, Home of the Arts Full time

    Our CompanyExperience Gold Coast (EGC) is a single, unified organisation that brings together HOTA (Home of the Arts), Destination Gold Coast, Study Gold Coast and Major Events Gold Coast. Formed in 2023, EGC plays a central role in driving the growth of the city's visitor economy. EGC plays a pivotal role in supercharging outcomes across tourism, events,...

  • Front Office Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia Rhapsody Resort Full time

    Roamfree Hotels proudly operates some of Australia's most prestigious resort-style properties including Q1 Resort & Spa and Rhapsody Resort on the Gold Coast, along with Aspire Melbourne.With a growing portfolio across Queensland and Victoria and an exciting pipeline of new properties on the horizon, we offer outstanding opportunities for professional growth...

  • Assistant Sales Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia Wyndham Hotels & Resorts Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Head Chef

    2 weeks ago

    Surfers Paradise, Queensland, Australia Skynet Oceania Pty Ltd Full time

    HEAD CHEFSituated in Surfers Paradise on absolute beach front, La Playa is a mediterranean resort inspired Bar & Restaurant. Operating 7 days per week, breakfast through dinner, we are seeking an experienced and motivated Head Chef to take the reins and lead our amazing team.The RoleYou will be responsible for the day-to-day operations of our busy kitchen....