Residential Recovery Lead

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

• Build a rewarding career with an organisation that truly puts people first
• SCHADS 6B ($55.72-$58.19 ph) + Superannuation + Salary packaging benefits
• Parental leave cover – full time till 30/10/2026 based in Fairfield VIC

About the opportunity

Across Wellways, we operate 16 Prevention and Recovery (PARC) services in Victoria, 3 Youth Residential Rehabilitation services, 1 adult Residential Rehabilitation service and 2 Step-Up Step-Down services in the ACT. In total, Wellways have 22 residential recovery services across the organisation delivering psychosocial support for people with severe mental health issues or concerns to address key areas that support them to live and participate in their communities. 

Working across Wellways' entire residential recovery footprint, the Residential Recovery Lead role will lead our organisational approach to ensuring the highest quality of service is offered and a consistent, best practice model is achieved across all our residential recovery services. 

This role will also oversee and coordinate a range of key projects relating to the quality and safety of the residential recovery services we deliver to participants and their families/carers and will sit within the Wellways Quality and Safety Team. 

To be successful in this role, you will need:

Required: 

• Certificate IV/Diploma in Mental Health, AOD or related field OR Tertiary qualification in a social science 
• 2+ year relevant work experience in mental health sector OR demonstrated experience in quality improvement initiatives within the human services sector
• At least 12 months experience within a residential recovery service-oriented program
• Satisfactory pre-employment checks, including but not limited to National Police Records Check, Working with Children Check/Working with Vulnerable People etc
• Evidence of right to work within Australia
• NDIS Worker Orientation Module completion certificate 

Desirable: 

• Demonstrated expertise working alongside clinical mental health services to achieve collaborative outcomes
• Current valid Driver's License and the ability to undertake regular travel
• Fluency in other languages

What we offer

• Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
• Equitable and Inclusive Work Environment: We take pride in fostering a workplace that's not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
• Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing.
•  Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to savor delightful meals and experiences with your loved ones, all while saving on taxes.
•  Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It's a supportive resource designed to help you navigate life's ups and downs with confidence and resilience.

Join us, and not only will you find a fulfilling career, but you'll also discover a host of benefits that enrich your personal and professional life. We're not just offering a job; we're inviting you to be a part of an inclusive, supportive, and purpose-driven community where your well-being and success matter most. Your journey towards a better future starts here.

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this.

For a confidential discussion about the role, please contact Jessica Fyshe at

Please click here to download a copy of the position description to see further details relating to this role.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

If you'd like to know more about our reconciliation commitment, click here  Reconciliation | Wellways

We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.