Customer Service/Picture Framing

2 weeks ago

Sydney, New South Wales, Australia Frame Today Full time $40,000 - $60,000 per year

Then a career at FRAME TODAY is for you

Frame Today is Australia's largest retail framing company, with 14 stores and more on the way. As a proud family-owned business, we're dedicated to delivering outstanding customer service and excellence in every frame we create. Our reputation is built on quality craftsmanship and genuine care for our customers – and it's our passionate team that makes it all possible

Working alongside experienced and passionate framers you will enhance your skills in design and handcrafted picture frames for a variety of different artworks, canvases, jerseys, memorabilia, mirrors and more.

ABOUT YOU

  • Creative, enjoys working with your hands
  • Excels in customer service, can effectively engage with customers on a personal level
  • Has a warm and friendly disposition
  • Enjoys working in a team environment
  • Can work independently
  • Reliable team player who will go above and beyond for not only your client but for your team
  • Ability and desire to work and excel in a fast-paced environment
  • Excellent multitasking and time management skills
  • Well organised, with a high attention to detail and ability to prioritise

ABOUT THE ROLE

  • Will report directly to Store Manager
  • Induction training to ensure your success within this role
  • Greet and engage with customers
  • Carry out framing design consultations with clients, walking them through all options and assisting in decision making
  • Cutting, joining and finishing of picture frames with the use of the latest framing machinery and equipment

RESPONSIBILITES

  • Effectively engage and connect with customers
  • Communicate and work with customers during design consultations to ensure customers framing expectations are successfully met and exceeded every time
  • Efficiently manage time to ensure all work is completed within the timeframe allocated
  • Work closely with others within a friendly team environment
  • Late Thursdays and weekend work is not negotiable

BENEFITS

  • All training provided
  • Cert III in Picture Framing offered to all employees
  • Attractive monthly sales bonus scheme
  • Work in a friendly supportive team environment

If you are confident, friendly, and are looking for a creative work environment, then send us your resume, we would love to hear from you

(Late Thursdays and Weekend work is a criteria and is not negotiable)

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