Business Test Analyst

Job description

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management and Global Private Banking.

Process Implementation and Change is an important function of HSBC IWPB helping to achieve global and local strategic goals through project delivery. The team consists of Business Analysts, Testing, and Change Management, and works on projects to improve efficiencies and sustainability within IWPB. The team works closely with key stakeholders across IWPB's divisions, as well as the Transformation and Technology team.

In this role, you will improve the testing capabilities within IWPB, Process Implementation and Change Team aiming to achieve the organisation strategy. You should have a track record of positive results in testing capabilities, display excellent interpersonal skills to build quality relationships within the team and with internal stakeholders, be goal-driven and able to perform efficiently and effectively.

Your main responsibilities will include:

• Work in an Agile scrum team to deliver customer experience projects.
• Build effective working relationships with analysis and design teams.
• Work closely with the Business Analyst, Product Owner and stakeholders to get clarity on the requirements
• Create, follow a test strategy and publish test execution reports.
• Follow all processes in place for verification testing
• Create test cases, raise and manage defects in Jira
• Execute test cases within test cycle in Jira
• Identify any gaps in testing by reviewing post implementation issues – test and regression scripts need to be reviewed and updated to address the gaps

Requirements

To be successful in this role, you will need:

• Relevant experience in agile projects and digital servicing platforms.
• Strong skills in test analysis and requirements analysis.
• Must have strong domain experience e.g. Mobile, Public Website
• Demonstrated experience in test management techniques and approaches.
• Experience in Financial Services industry highly desirable.
• Strong team approach, "can do" attitude and ability to work in a high performing team and working collaboratively to meet tight deadlines.
• Experience in automated testing is and added advantage.

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

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