Customer Banking Specialist Relief

7 days ago

SA Eastern Area, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

We are looking for a Customer Banking Specialist Relief to join our Salisbury Downs area on a part time basis

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster. This role will require you to work from the branches in close proximity to the Salisbury Downs branch.   

Roster hours per week):   

  • Monday - Friday:  11.15am – 4pm

See yourself in our team 

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. 

Do work that matters 

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank's offerings means you always know the right specialist to refer customers to for their more complex needs.  

More specifically you will:  

  • Build a personal connection with customers through meaningful conversations   
  • Work with customers to help them use our in-branch technology and digital banking options  
  • Ask about and respond to customers' transactional needs in the branch, ensuring they leave satisfied  
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes  
  • Perform interviews and process applications for personal loans, credit cards and associated products  
  • Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist  
  • Adhere to the Bank's processes and procedures, including accurately reconciling transactions and reviewing customers' financial positions  
  • Engage with customers by participating in community events and fundraising activities  
  • Look out for the safety and wellbeing of your team  
  • Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement  

 We're interested in hearing from people who   

  • Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do 
  • Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs 
  • Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 
  • Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.   

If this sounds like the role for you then we would love to hear from you. Apply today    

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 26/11/2025

  • Customer Banking Specialist Relief Glenelg

    2 weeks ago

    Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief Glenelg - We are a customer and community focused network of branch colleagues - Together we can create brilliant customer experiences that matter - **Mon **9.30 - 14.30pm - **Tues** 9.30 14.30pm - **Wed** 9.30 - 14.30pm - **Thurs** 11.00 - 16:00pm - **Fri** 11.00 - 16:00pm **See yourself in our team** The Retail Bank is...

  • Customer Banking Specialist Relief

    5 days ago

    Wollongong Area, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (part time) - 30 hours per weekMonday9.30am - 4.00pmTuesday9.30am - 4.00pmWednesday9.30am - 4.00pmThursday9.30am - 4.00pmFriday9.30am - 4.00pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS)...

  • Customer Banking Specialist Relief Kilkenny

    2 weeks ago

    Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief Kilkenny - **Thorough training program to kickstart your banking career**: - **Access to extensive employee benefits & discounts**: - **Be part of a collaborative and high-performing culture** - Available for the following rostered shifts: Tuesday, Wednesday and Thursday 11-4pm. - Flexibility is favourable with potential...

  • Customer Banking Specialist Relief Ivanhoe

    4 days ago

    Greater Melbourne Area, Australia Commonwealth Bank Full time $60,000 - $90,000 per year

    Thorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note:Permanent roster:    Monday to Friday 9.30-4pmSupporting multiple branch's - Ivanhoe & HeidelbergEach day brings a new team, location, and opportunities to make an impactDo work...

  • Customer Banking Specialist Relief

    2 weeks ago

    Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Relief - Full Time - Adelaide **We are seeking an enthusiastic customer service professional to join our 96 King William St branch team for a full time opportunity.** **38 **hours per week**: - Monday to Friday: 8.30am - 4.51pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team...

  • Part Time Customer Banking Specialist

    7 days ago

    Greater Melbourne Area, Australia Commonwealth Bank Full time $80,000 - $120,000 per year

    Please note, you are applying for an expression of interest for upcoming opportunities in our North-west area branches. Opportunities are acrossthe below schedule, please ensure you can fully commit to these hours before applying as they are pre-determined:25 hours per weekMonday - Friday: 9.30am-2pm; orMonday - Friday: 11am-4pmAs a Customer Banking...

  • Customer Advisor

    21 hours ago

    Greater Adelaide SA, Australia Bendigo & Adelaide Bank Full time

    **It starts here. With Bendigo Bankand you.** We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. Your role as a Relief Customer Advisor puts you in the driver's seat of our service delivery, giving you the...

  • Customer Banking Specialist

    5 days ago

    Greater Adelaide Area, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

    We are looking for a Customer Banking Specialist to join our Gouger St branch on a part time, 25 hr/wk basisPlease note that rosters are predetermined. Before applying please ensure you are available to cover the following rosterRoster (25 hours per week):Monday – Friday 11am – 4pmSee yourself in our teamThe Retail Bank is the public face of CommBank -...

  • Customer Banking Specialist

    2 weeks ago

    Wollongong Area, Australia Commonwealth Bank Full time $60,000 - $100,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following rosterPart Time Roster hours per week):Monday: 9.00am - 4.00pmTuesday: 9.00am - 4.00pmWednesday: 9.00am - 4.00pmThursday: 9.00am - 4.00pmFriday: 9.00am - 4.00pmDo work that mattersAs the public face of CommBank, the Retail Banking Services...

  • Customer Banking Specialist

    5 days ago

    Greater Adelaide SA, Australia Commonwealth Bank of Australia Full time $60,000 - $90,000 per year

    We are looking for a Customer Banking Specialist to join our Gouger St branch on a part time, 25 hr/wk basisPlease note that rosters are predetermined. Before applying please ensure you are available to cover the following rosterRoster (25 hours per week):Monday – Friday 11am – 4pmSee yourself in our teamThe Retail Bank is the public face of CommBank -...