Service co-ordinator

2 weeks ago


Preston, Victoria, Australia Wynns Locksmiths Full time $40,000 - $60,000 per year

Join Our Team as a Service Coordinator

We are a dynamic and growing company in the security/access solutions sector, seeking an enthusiastic and proactive Service Coordinator to join our operations team. If you thrive in a fast-paced environment and enjoy coordinating jobs, speaking with customers, and working closely with field staff, we'd love to hear from you.

Key Responsibilities:

  • Coordinate and schedule service jobs for technicians

  • Act as the first point of contact for client queries and service requests

  • Manage customer communication via phone and email

  • Maintain accurate records using MYOB/EXO

  • Assist with invoicing, service logs, and internal reports

  • Liaise with suppliers, contractors, and internal teams to ensure timely job completion

  • Provide general administrative support as required

About You:

  • Minimum 1 year of customer service experience (preferably in a service or trade-based industry)

  • Proficient in MYOB/EXO (or similar ERP software)

  • Excellent communication and time management skills

  • Strong problem-solving ability and attention to detail

  • Ability to work both independently and as part of a team

  • Confident handling multiple tasks and priorities under pressure

Qualifications:

  • Diploma or Degree in Business Administration, Commerce, or related field

What We Offer:

  • Supportive team environment

  • Opportunity to grow within a reputable and stable company

  • Ongoing training and development

  • Competitive salary based on experience

Ready to Apply?

If you're passionate about customer service and coordination, and you're looking to join a company where your contribution matters, submit your resume with a brief cover letter. send your CV and covering letter to [email protected]



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