
Service co-ordinator
2 weeks ago
Join Our Team as a Service Coordinator
We are a dynamic and growing company in the security/access solutions sector, seeking an enthusiastic and proactive Service Coordinator to join our operations team. If you thrive in a fast-paced environment and enjoy coordinating jobs, speaking with customers, and working closely with field staff, we'd love to hear from you.
Key Responsibilities:
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Coordinate and schedule service jobs for technicians
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Act as the first point of contact for client queries and service requests
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Manage customer communication via phone and email
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Maintain accurate records using MYOB/EXO
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Assist with invoicing, service logs, and internal reports
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Liaise with suppliers, contractors, and internal teams to ensure timely job completion
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Provide general administrative support as required
About You:
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Minimum 1 year of customer service experience (preferably in a service or trade-based industry)
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Proficient in MYOB/EXO (or similar ERP software)
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Excellent communication and time management skills
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Strong problem-solving ability and attention to detail
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Ability to work both independently and as part of a team
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Confident handling multiple tasks and priorities under pressure
Qualifications:
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Diploma or Degree in Business Administration, Commerce, or related field
What We Offer:
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Supportive team environment
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Opportunity to grow within a reputable and stable company
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Ongoing training and development
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Competitive salary based on experience
Ready to Apply?
If you're passionate about customer service and coordination, and you're looking to join a company where your contribution matters, submit your resume with a brief cover letter. send your CV and covering letter to [email protected]
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