Assistant Store Manager

We spend a third of our lives sleeping, so we thought we'd make it memorable. Sheet Society was dreamed up by Hayley and Andy Worley in 2017 after they thought the industry had hit snooze. Then once their kids arrived, they had a new understanding of what makes for a great night's sleep.

We are very proud of our first interstate store at Bondi Junction and we are looking for a talented Assistant Store Manager to join our Retail Team.

About You

Our Assistant Store Manager champions Sheet Society's unique culture, exudes positive energy and is genuinely passionate about providing a world-class experience. 

You're a natural leader who has the ability to engage and motivate the team towards our collective goals, developing your team and leveraging their strengths. You're accountable, driven and the ultimate support crew to those around you. 

You have a strong commercial acumen and know how to maximise every inch of the store to not only showcase our products in the best way possible, but leverage data to ensure best sellers are perfectly positioned to maximise sales while providing a premium service to our customers.

About the Role:

Our stores are purpose-built to deliver both a functional shopping experience for our customers and an immersive space that feels just like home. We pride ourselves on delivering a customer experience like no other, and the countless five-star reviews we have received from our customers are a testament to both our product and the level of service we already provide, and what this role will represent.

Key Responsibilities:

Leadership & Store Management:

• Lead by example in all that you do, living and breathing Sheet Society's values.
• Grow and nurture a talented team of dreamers, fostering their capabilities and leaning into opportunities for their further development.
• Creating and managing monthly rosters ensuring wage budgets are met.
• Managing recruitment, onboarding and training of the store team as needed, providing a stunning brand experience at every step.
• Ensuring all Store Communication, brand information & updates as well as policy or process updates are communicated and understood by the whole team.

Style, Selling & Service

• Selling Sheet Society through engagement and genuine connections with customers, always being  a brand ambassador and providing a cohesive brand experience and level of service that is second to none.
• Educating our customers about our brand, offering expert styling advice, and enlightening them about our features and benefits that set us apart from the rest.
• Ensuring sales budgets and KPIs are exceeded by maximising sales and gross profit, reviewing and reporting on performance.

Visual Merchandising & Inventory

• Coordinating, staffing, and executing all Visual Merchandising moves, changes or ad-hoc updates. Ensuring that sufficient sales data and information have been applied to the creative brief to ensure your store is best set up for success.
• Work with our Warehome and Operations teams to coordinate all store replenishment, individual stock requests (out of stocks), and communicating individual store performance including customer feedback to ensure 'right stock, right place'.
• Ensuring our brand standards for VM, beds, cleanliness, signage, displays etc are to always brand standards.

About You:

• Minimum of 1-2 years management experience within the retail environment, in a position where you have demonstrated leadership, autonomy and accountability.
• In depth knowledge of retail, store management, operations and customer experience.
• Proven ability to deliver results, drive sales and motivate your team.
• A passion for organising and finding efficiencies and delivering an exceptional customer experience.
• A passion to help customers build meaningful moments and of course, their dream bed in our showroom.
• You are self-motivated and a team player, you love to see everyone succeed, and have fun in the process.

Why You'll Love It Here:

At Sheet Society, it's more than a workplace, it's a community. With that in mind, we're committed to making sure our employees are as happy in the workplace as our customers are in bed. Which is why our perks include:

• Sweet Dreams Day - a day off on your birthday
• Two paid wellness days off per year
• Career Development
• Generous staff discounts
• Feeling peckish? We got you covered with some snacks provided

Our Values in Action:

Good Humans: We're Good Humans, and we do our best to do good in business too. We bring our best selves to work, for our customer, team, and the world around us.

Driven Dreamers: We always innovate, and that goes beyond the bed. We push the boundaries to turn our dreams into your reality.

Authentic Achievers: We pull up our sleeves and get the hard work done, without the fuss. We know who we are, and we work to make the bed better — for everybody.

Support Crew: We're committed to you, and your sleep. Whether it's great product, or great service — and when things don't go to plan, we're here to make it right.

Ready to Join the Dream Team?

When applying be sure to include your Resume and a Cover Letter that let us get to know you a bit better.

Diversity makes us stronger. We're looking to work with people of all genders, races, ethnicities, orientations, abilities, and disabilities, so if the above is of interest to you, then please throw your hat in the ring (or just your application, if you don't like wearing hats).

Shortlisting of candidates will commence immediately, so please don't delay submitting your application.

We look forward to meeting you, our newest Dreamer