Product and Applications Engineer

3 days ago

Brisbane, Queensland, Australia XYLEM WATER SOLUTIONS AUSTRALIA LIMITED Full time $104,000 - $130,878 per year

About the role

Xylem's focus is to be the leading global provider of efficient and sustainable water technologies. We listen, learn, and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.

Xylem is looking for a Product & Applications Engineer at our Brisbane office. The role supports and enables our operational and service delivery focus, to optimise customer experience in line our with our Xylem Brand values.  The objective of the role is to optimise and improve pre-sales, orders, deliveries and after sales service to Xylem customers, through provision of product training, process optimisation and support to the sales team and their customers.

The role:

  • To be the Subject Matter Expert for your products and applications.
  • Responsible for product and application system selection to meet customer requirements.
  • Provides direct technical advice and support to customers or internal stakeholders on range of Xylem products.
  • Assist with enquires, quotes, order taking and providing delivery support.
  • Responsible for development of specific technical knowledge and expertise in a function, area or region.
  • Collaborate across functions to deliver the customer experience outcome required to deliver customer satisfaction
  • Identify opportunities to improve ways of working to increase efficiency and effectiveness of tools, knowledge, and expertise in the business and to increase value to the customer

About you:

  • Bachelor's degree in engineering - Industrial Electrical or Control Systems Engineering

  • Prior experience as Product Engineer or Application Engineer

  • Water industry experience/technical knowledge is highly desirable
  • Demonstrated commitment to customer service and excellent problem-solving skills
  • Excellent interpersonal skills with the ability to successfully communicate with customers.
  • Australian Citizen or Permanent resident

Benefits

  • Training and Career Development
  • Company Bonus Program
  • Subsidised Health Insurance for you and your immediate family
  • Gym Membership discounts and other wellbeing benefits
  • Company funded Income Protection.
  • Opportunity to make a difference and become part of Xylems volunteer program "Watermark".

Interested and have the right attitude but don't quite have all the requirements? Don't be discouraged as we can train you

Apply Now to become part of a loyal, hardworking team and join us on our journey to solve water

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