Retail Salesperson

2 days ago

Sydney, New South Wales, Australia World Mode Australia Pty Ltd Full time $40,000 - $60,000 per year

Position Title: Sales Associate (Retail Store Staff)

Company: Kokuyo Co., Ltd., Sydney Branch

Employment Type: Full-Time (6-Month Probation Period)

Position Overview

We are seeking an enthusiastic and customer-focused Sales Associate to join our team at the new HOW WE LIVE retail store by Kokuyo. The ideal candidate will have a passion for interiors, strong sales skills, and a desire to deliver exceptional service in a design-forward environment.

Key Responsibilities

  • Provide professional in-store customer service, including greeting, product explanation, and after-sales support.
  • Deliver excellent customer experiences that drive sales and build brand loyalty.
  • Assist with in-store product sales, processing orders, reservations, and deliveries.
  • Execute visual merchandising (VMD) and maintain attractive displays in line with brand standards.
  • Liaise with Kokuyo Japan headquarters for product orders, updates, and customer feedback.
  • Train and support casual retail staff with day-to-day operations.
  • Communicate using digital tools such as email and Slack for internal coordination.

Requirements & Qualifications

Essential:

  • Experience in retail or furniture sales.
  • Strong interpersonal and communication skills.
  • Basic interior planning or design knowledge.
  • Gift wrapping and customer service presentation skills.
  • Valid Australian Driver's License.

Preferred:

  • Understanding of the Japanese language and culture.
  • Knowledge of furniture design trends and interior styling.

Personal Attributes

  • Friendly, approachable, and professional demeanour.
  • Strong sense of responsibility and team collaboration.
  • Self-motivated and solution oriented.

Working Conditions

  • Hours: TBC
  • Roster: Five days per week, including weekends (38 hours total)
  • Leave: According to National Employment Standards Salary and

Benefits:

  • Benefits follow branch policies

Company Information

Kokuyo Co., Ltd. is a Japanese lifestyle and furniture brand committed to combining functionality with beautiful, thoughtful design. For more information, visit: https://kokuyo-

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