System Administrator

2 weeks ago


Melbourne, Victoria, Australia Hays Full time

Job Title: System Administrator - Payroll & SuccessFactors

About the Role

Reporting to the Team Leader (Payroll Services), this role will involve working closely with counterpart in the People & Culture (P&C) team, the System Administrator will be responsible for the ongoing configuration, improvement, operation and administration of the modules on SAP SuccessFactors platform.

In particular your knowledge of and expertise in Finance and Payroll's operational requirements will be critical to the design and continuous improvement of the Employee Central, Employee Central Payroll (ECP) and Onboarding modules. With the support of external vendor support this role will focus on improvements to general ledger accounting reporting and known People Central configuration challenges.

Key Responsibilities

  • Lead a review of People Central Payroll configuration with the support of external vendor management to develop improvement options month end accounting reporting.
  • Supporting the successful transition to BAU steady state through your understanding of the overall solution design, process and system configuration. Responsible for day-to-day issue resolution, including researching and resolving system related problems, unexpected results or process flows and interface monitoring for all Success Factors modules.
  • Work with the individual Module SMEs to ensure a smooth support model is in place that provides a consistent user experience across the platform. Support the Module SMEs to upskill in order to deliver on their SME functions and reporting.
  • Provide business analysis expertise, to develop solutions to business issues, ensuring continuous improvement through process automation and system integration. Actively champion and engage teams in cross-functional collaboration to resolve queries and improve service delivery.
  • Recommend process/system improvements and innovative solutions to key stakeholders to improve the adoption, design or integrity of the solution and submit for approval prior to implementation.
  • Partner with Payroll, Finance and P&C colleagues and business process owners to configure, maintain and operate the environment to support our business processes. Assist with training P&C , Finance & Payroll teams, line managers and employees on system and functionality.
  • Work with WorkSafe's Managed Services partner and the WorkSafe platform governance - escalating any issues or change requests to them for resolution as required, tracking their progress and managing the day-to-day relationship.
  • Serve as a key liaison with third parties and other stakeholders (e.g. ITSS, SAP, Spinifex).

Key Selection Criteria

  • Proven extensive experience in
    HRIS
    systems administration and management including knowledge and experience in
    SAP Success Factors
    enterprise software. The incumbent will also have the ability to develop and deliver training in the various disciplines required of the position.
  • Strong understanding of accounting principles applied to
    Payroll
    general ledger reporting.
  • Proven experience and ability to maintain HRIS systems and creating tailored solutions and processes to ensure consistent support and enhanced service performance.
  • Proven experience in ensuring Payroll systems are configured to accurately pay in line with Enterprise Agreements, Executive Contracts and Australian legislation. This includes the accurate capturing of detailed requirements, development & testing of scenarios, investigating the root cause of issues and management of defects and change requests through to resolution.
  • Demonstrated leadership in investigation and problem solving, including the ability to interpret data and identify issues and trends.
  • Strong commitment to promoting and encouraging continuous improvement strategies, within a team environment, for the delivery of accurate and timely services to all stakeholders
  • Management of end user access to systems by developing and adhering to policies and processes.

About You

You will have a strong HR and Payroll systems background with extensive HRIS administration knowledge and experience. Preference for Success Factors configuration/administration experience and knowledge across multiple Success Factors modules, particularly Employee Central Payroll and Employee Central

Why Join Our Client?

  • Great team to work with.
  • Work in a supportive team environment with opportunities for professional growth.

How to Apply

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse background to apply.



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