Venue Manager – Haven

Company Description
Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia's most iconic coastal destinations.

Join our cultural precinct of imaginative spaces that reflect sun, sand and surf enveloped around dynamic dining, entertainment, a cutting-edge spa with a world-class edge.

We're seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make Burleigh its home.

Job Description
THE ROLE:

• Manage the day-to-day operations of Haven Restaurant, Bar and Pool Club.
• Create exceptional guest experiences by delivering warm, welcoming service with a relaxed yet polished approach.
• Lead and develop a diverse team, fostering a culture that prioritises guest satisfaction, community connection, and a proactive, sales-driven mindset.
• Drive departmental performance through effective revenue strategies and meticulous management of financial controls.
• Build and maintain a positive, engaging, and results-oriented work environment that promotes learning, growth, and mutual respect.

The Requirements

• Proven experience in a restaurant, bar or other hospitality venues, with a strong track record in a similar role.
• Excellent organisational and project management skills, with the ability to manage multiple events simultaneously.
• Strong leadership and team management abilities, with a passion for developing and motivating staff.
• Proficiency in Restaurant management software and tools such as Seven Rooms and Micros Symphony, as well as standard Microsoft Office applications is advantageous.
• Ability to work various shifts including evenings, weekends and public holidays.
• Must have Full Australian Working Rights.
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