Senior Cyber Security Advisory Analyst

Role: 2 x Senior Cyber Security Advisory Analyst opportunities

Role type: Temporary 2 years full opportunity

Salary: DCS clerk grade 9/10, annual base salary starting at $129,464 - $142,665 plus employer's contribution to superannuation and annual leave loading

Location: Sydney (Hybrid working arrangements may be available)

About Us:

The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers. We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

About the Role:

Cyber Security NSW is seeking two Senior Cyber Security Advisory Analysts to join the Office of the NSW Chief Cyber Security Officer. This is an exciting opportunity to have a direct impact on cyber security resilience across NSW government, through supporting the delivery of a portfolio of strategic initiatives.

We're looking for candidates with a demonstrated track record delivering strategic projects, providing high quality analysis, insights and recommendations, communicating complex technical concepts to business, technology and executive audiences, and expertise in cyber security policy, governance and risk management.

Key Accountabilities:

• Develop and lead projects with an aim to ensure continuous improvement of NSW Government's cyber security posture.
• Develop reports, perform analysis and provide advice and recommendations to uplift cyber security risk management, assurance, investment prioritisation, and governance practices across the sector.
• Conduct research on cyber security best practices, and keep up-to date with the latest trends and issues in IT and cyber security risks and solutions, to provide recommendations on innovations and best practices to improve cyber security posture across NSW Government.
• Support key aspects of project development, implementation, management and closure across a portfolio of complex projects to ensure project outcomes are achieved on time, on budget, to quality standards and in line best practice project management methodology.
• Develop and manage relationships with stakeholders across the sector to ensure stakeholders are engaged, consulted and project deliverables are met.
• Identify stakeholder requirements and prioritise workload to meet agreed outcomes and timeframes to ensure prompt resolution of issues.
• Provide expert advice and information to stakeholders on emerging project issues and present recommendations to support project delivery in line with established plans, budgets, timeframes, policy objectives and other project priorities.
• Lead the delivery of best practice advice, guidelines, policies and procedures that uplift All of Government (AoG) cyber security and successfully deliver policy priorities of the Cyber Security Governance and Risk Improvement Program.

About Cyber Security NSW Branch:

The Cyber Security NSW is a whole-of-government function located within Digital NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber security capabilities.

At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:

• Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats.

• Increase cyber skills and awareness.

• Understand the risks from cyber threats to our digital information and systems.

• Set cyber security standards.

• Ensure we are prepared if a damaging cyber incident occurs.

About You:

To be successful in the role you will:

• Demonstrated experience in roles related to cyber security policy, governance, or capability uplift.
• A strong ability to think strategically and align cyber security initiatives with broader government policy and objectives.
• Proven experience in tracking project progress, managing risks, and ensuring delivery within defines scope, timelines, and quality standards.
• Demonstrated capability to conduct comprehensive risk assessments and implement mitigation strategies in line with compliance frameworks and organisational policies.
• Experience delivering and managing projects, performing analysis, and developing recommendations for continued improvement programs.
• Tertiary qualifications or formal accreditations in related discipline.
• Proven ability to engage effectively with both technical and non-technical stakeholders, fostering strong relationships and facilitating clear, impactful communication.
• Be an Australian Citizen, and have or be able to attain and maintain a NV1 security clearance, and willingness to undergo a Police check as a condition of employment.

Applying for the role:

Please click on the link to apply and attach your resume (maximum 4 pages) and cover letter (maximum 2 pages) which should outline your experience against the Key Accountabilities and address the About You section.

Submissions that have not followed the above or that are submitted via email will not be considered.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 09/10, with the base salary for this role starting at 129,464 base plus superannuation

Click Here to access the Role Description.

For enquiries relating to recruitment please contact Swathy Mohan via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 09:59 am, 13 Nov 2025

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

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