Senior Data Analyst

Senior Data Analyst

 The Closing the Gap Priority Reform 4 (PR4) Program, within NSW Department of Customer Service (DCS), is currently looking for a Senior Data Analyst to join their team

•  Temporary clerk grade 9/10 opportunity – until 30 June 2028
• Salary Range: $129,464 - $142,665 + super
• Location: McKell, Haymarket. Genuinely hybrid working arrangements – two days per week on site.
•  State of the art offices.
•  Wellbeing programs and resources available.
•  Excellent career development and learning development opportunities.

About Us

 Between the Department of
Customer Service (DCS) will work in partnership with Aboriginal Affairs (AANSW)
and the NSW Coalition of Aboriginal Peak Organisations (NSW CAPO) to deliver
the Closing the Gap (CtG) Priority Reform 4 (PR4) implementation actions and
Aboriginal Data Sovereignty and Governance (ADS&G) reform development work
program (PR4 Program). DCS will work with all NSW government agencies on key
implementation actions on behalf of the partnership, to improve shared access
to and shared decision-making regarding NSW Government-held data for Aboriginal
communities.

 Understand more
about the Department of Customer Service – Here

 Primary purpose of the role:

 The Senior Data Analyst is a key member of
the Data Products and Digital Strategy team, responsible for supporting the
design, evaluation, and implementation of data and digital tools. These tools
span advanced statistical privacy methods, data engineering, geospatial
analysis, and business intelligence reporting. This role provides expert advice
to inform decision-making across a wide range of stakeholders. It also includes
delivering regular reports, insights, and presentations to support executive
meetings, performance monitoring, evaluations, and partnership engagements. The
role has no direct reports.

 The Senior Data Analyst will contribute to the delivery of the
NSW PR4 in ways that align with Aboriginal communities' needs and priorities to
achieve NSW Government commitments of the National Agreement on Closing the
Gap.

 Your
responsibilities will include:

•  Assessing the suitability of current and emerging privacy related statistical techniques and technologies, particularly differential privacy, to inform decision making and implementation of statistical disclosure control for small populations
•  Conducting analyses for program monitoring and evaluation, the development of sample data, geospatial analysis, and routine program reporting
•  Developing engaging visual communication of meaningful insights and presentations for diverse audiences, including executives and stakeholder committees
•  Contributing to the development and implementation of enterprise data engineering best practices, including data modeling and pipelines to support analytical use cases, through the development of proof-of-concept solutions

 About
you:

•  Proven experience with modern analytical tools, environments, and languages, for example Python, R, SQL, JSON, APIs, containers, and cloud services such as AWS or Azure.
•  Demonstrated experience applying a broad range of statistical methods
•  Data engineering experience, including modeling for data warehousing, ETL/ELT processes in enterprise environments, or proficiency in working with large-scale databases.
•  Experience with differential privacy or statistical disclosure control techniques, or a willingness to learn.
•  Familiarity with geospatial analysis is preferred.

 We value diverse experiences. Even if you're not sure you meet all
requirements, we encourage you to apply.

 If you want to be
part of this forward-thinking, innovative team that thrives in challenging the
status quo to support Aboriginal communities have improved access to data, we
would love to hear from you

 What we need from you:

 To start your
journey towards becoming our Senior Data Analyst please click on the link below
and attach your resume (max 4 pages) and cover letter (max 2 pages).

 In your cover
letter please share your motivation for applying for this position and your
relevant skills.

 Please include a
response to the targeted question below.

 Targeted question:

•  What analytical languages,
  tools, and software are you most proficient in? Please provide a summary of
  how you've applied these to past projects.

Salary Grade 09/10, with the base salary for this role starting
at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please
contact Rodrigo Sandoval via

Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.

Closing Date: Monday, October 27th, 2025 at 10:00 am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.  We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive
workplace   

The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process